Breanna Estrada
Flushing,NY
Summary
Dynamic and results-oriented professional with a proven track record at St. Michael’s Catholic Academy, adept at fostering spiritual growth and customer engagement. Excelled in multitasking and customer service, significantly enhancing the dining experience at USTA and surpassing sales goals at Old Navy. Skilled in using assessment techniques to tailor educational content and improve performance.
Overview
2
2
years of professional experience
Work History
Catechist Teacher
St. Michael’s Catholic Academy
09.2022 - Current
- Maintained Sunday School area through providing decoration and literature.
- Adapted bible verses and lessons into stories and activities to help children comprehend scriptures.
- Employed variety of instructional aids, methods, and materials to provide for creative teachings, helping children grow spiritually.
- Led faith-based life to provide example for students between ages 7-9.
Hostess/server
USTA
06.2022 - Current
- Answered customer questions about hours, seating, and menu information.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Worked in a very busy environment, that made 1 million dollars by the end of the tournament
Sales Associate
Old Navy
10.2022 - 03.2023
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Solved customer challenges by offering relevant products and services.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
Education
Bachelor In Medical Laboratory Science - Biomedical Sciences
St. John's University
Jamaica, NYSkills
- Multitasking
- Customer Service
- Time management
- Assessment techniques
- Exceeds sales goals
- Performance improvement
Languages
Spanish
Native or Bilingual
French
Professional Working
Timeline
Sales Associate
Old Navy
10.2022 - 03.2023
Catechist Teacher
St. Michael’s Catholic Academy
09.2022 - Current
Hostess/server
USTA
06.2022 - Current
Bachelor In Medical Laboratory Science - Biomedical Sciences
St. John's University
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