Breanna Ferguson

• Removed damaged, out-of-code, not-in-set and discontinued items from displays.
• Updated pricing and signage to complete product displays and educate customers.
• Inspected merchandise for quality and arranged proper display location on floor.
• Answered customer questions regarding store merchandise, department information, and pricing.
• Monitored inventory levels and kept adequate stock in product displays on sales floor.
• Organized and maintained displays to achieve clean and appealing product layouts.
• Organized store merchandise racks and displays to promote and maintain visually appealing environments.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Completed efficient store resets to prepare store for special promotions and seasonal updates.
• Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
• Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.
• Contributed to a safe and welcoming shopping environment by adhering to store policies, addressing potential hazards, and maintaining clean, orderly merchandise displays.
• Promoted seasonal products and trends to move stock and prepare for incoming inventory.

• Loaded, unloaded, and moved material to and from storage and production areas.
• Checked packages and merchandise for damage and notified vendors.
• Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
• Consistently lifted materials weighing as much as 50 pounds.
• Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.

• Enhanced customer satisfaction by providing efficient and friendly service during checkout.
• Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
• Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.
• Handled high volumes of transactions with accuracy, contributing to overall store sales goals.
• Balanced cash drawers accurately at the end of each shift, minimizing discrepancies and ensuring financial integrity.
• Addressed customer concerns promptly, resolving issues and maintaining strong relationships with patrons.
• Assisted in training new cashiers, sharing best practices and helping them become proficient in their roles.
• Approached every question or concern with calm and level-headed approach.
• Mentored new team members on sales software system operation.
• Completed daily tasks quickly without sacrificing quality or attention to detail.
• Provided each customer with detailed receipts for proof of purchase and to avoid discrepancies.
• Maintained organized and orderly front end and removed carts, baskets, and debris.
• Prevented loss by identifying fraudulent transactions and following established security procedures.
• Performed price checks for fellow cashiers, ensuring accurate pricing on merchandise for customers'' convenience.
• Utilized strong communication skills to relay pertinent information between customers and other staff members effectively.
• Processed returns and exchanges efficiently, adhering to store policies while prioritizing customer satisfaction.
• Processed credit card, EBT, and gift certificate payments with electronic computer system.
• Helped customers complete purchases, locate items, and join reward programs.
• Promoted special offers or loyalty programs to increase sales revenue and encourage repeat business from customers.
• Worked extended hours during holidays or peak seasons to provide additional support for increased customer traffic.
• Checked ID for age-restricted items to prevent sales of alcohol or tobacco products to ineligible customers.
• Operated multiple types of payment terminals confidently, enabling diverse payment options for patrons.
• Demonstrated knowledge of store inventory by assisting customers in locating products and offering recommendations when necessary.
• Collaborated with team members to ensure seamless store operations during busy periods.
• Operated register system to process new purchases, item returns, and merchandise exchanges.
• Created staff break and lunch schedules strategically to keep store adequately staffed for customer traffic.
• Followed store opening and closing procedures to keep store secure and avoid erroneously setting off security alarms
• Handled cash with high accuracy and took care to check bills for fraud.
• Learned duties for various positions and provided backup at key times.
• Performed cash, card and check transactions to complete customer purchases.
• Operated cash register to record transactions accurately and efficiently.
• Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
• Monitored self-checkout systems and provided help in resolving complex problems.
• Processed refunds and exchanges in accordance with company policy.

• Played games, worked on puzzles, and read books to young children.
• Communicated positively with children and guardians.
• Organized and cleaned home after activities by picking up toys and straightening up play room.
• Prepared healthy, age-appropriate snacks and meals.
• Reassured children when upset providing emotional support and stability.
• Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
• Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
• Taught children to organize toys, wash hands, and share by leading by example.
• Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
• Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
• Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.
• Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
• Offered emotional support by actively listening to children''s concerns and responding empathetically while fostering their problem-solving abilities.
• Assisted children with homework assignments and special projects across different subjects.
• Enhanced language development by engaging in storytelling, reading books, and encouraging conversation among the children under my care.
• Ensured proper hygiene among kids under my care by teaching them about personal cleanliness thus promoting good health habits.
• Fostered creativity through engaging arts and crafts projects, stimulating imagination and expression.

In 2010 my grandmother suffered a stroke that left her unable to care for herself, while my grandfather was working, I would be responsible for helping her to get to the bathroom, make her food, help her get dressed in the morning and other basic responsibilities.

• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Assisted patients with self-administered medications.
• Provided safe mobility support to help patients move around personal and public spaces.
• Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.