Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
References
Timeline
Generic

Breanna Gibson

Richfield,NC

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Operations Manager

Nona Louise
Locust, NC
06.2018 - Current
  • Recruited, interviewed, and hired qualified candidates for open positions
  • Conducted inventory management activities such as receiving shipments and maintaining stock levels
  • Resolved customer complaints in a timely manner with a focus on satisfaction
  • Oversaw all aspects of merchandising within the store including product placement and display design
  • Developed strategies for increasing sales and improving customer service
  • Maintained cleanliness standards throughout the store by delegating tasks to staff members
  • Conducted regular meetings with team members to discuss progress towards objectives
  • Supervised staff to ensure customer satisfaction and proper performance of duties
  • Hired, trained, mentored, and evaluated staff members on a regular basis
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals
  • Oversaw financial management, budget management, accounting and payroll activities
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

Intern

Stanly Community College
Albemarle, NC
08.2023 - 12.2023
  • Evaluated needs of departments and delegated tasks to optimize overall production
  • Maintained positive working relationship with fellow staff and management
  • Observed meetings with different college personnel
  • Assisted with event planning, support, and execution of virtual and in-person engagements
  • Maintained accurate records of all activities performed throughout internship period.

Restaurant Manager

Wayside Family Restaurant
Oakboro , NC
04.2014 - 05.2018
  • Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
  • Conducted weekly team meetings to discuss performance issues and provide feedback.
  • Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
  • Directed and coordinated restaurant activities to obtain optimum customer service and strong employee development.
  • Enforced sanitary practices for food handling, general cleanliness and maintenance of dining and kitchen areas.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.

Education

Master of Arts in Adult Education -

East Carolina University
Greenville, NC
12.2023

Bachelor of Science in Human Nutrition & Dietetics -

University of North Carolina At Greensboro
Greensboro, NC
05.2021

Associate of Science in Transfer Degree -

Stanly Community College
Albemarle, NC
05.2018

Skills

  • Marketing
  • Customer Service
  • Business and Operations Management
  • Problem-Solving
  • Inventory Management
  • Production

Certification

Certification in College Instruction ECU 2023

Accomplishments

  • Presidents List SCC
  • Deans List UNCG
  • Maintained 4.0 for my entire time at ECU

References

References available upon request.

Timeline

Intern

Stanly Community College
08.2023 - 12.2023

Operations Manager

Nona Louise
06.2018 - Current

Restaurant Manager

Wayside Family Restaurant
04.2014 - 05.2018

Master of Arts in Adult Education -

East Carolina University

Bachelor of Science in Human Nutrition & Dietetics -

University of North Carolina At Greensboro

Associate of Science in Transfer Degree -

Stanly Community College

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Breanna Gibson