Breanna Gonzalez-Nielsen
Trimont,Minnesota
Summary
Talented Dietary Aide skilled in nutrition and food preparation. Accustomed to caring for large numbers of patients in nursing home and hospital settings. Skilled in daily food prep, stocking and cleaning. Responsible professional with extensive experience in nutrition and dietetics. Skilled in conducting nutrition assessments, creating individualized meal plans, and educating clients on nutrition. Strong communication skills and committed to effectively working with healthcare professionals. And my skills reach all the way from healthcare to customer service! Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Hardworking and passionate job seeker with strong organizational skills eager to secure a suited position for me. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Dietary Aide
Seasons Health Care Group
01.2022 - Current
- Served meals to residents in accordance with established schedules and dietary procedures.
- Kept all kitchen areas clean, tidy and free of hazards.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Followed all food safety regulations while preparing meals for patients.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Arranged tray and or table settings with proper tableware, condiments, and tray card.
- Maintained strict levels of cleanliness for tables, floors, and prep areas.
- Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
- Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Delivered nourishment and supplements to nurse station for distribution to specific residents.
- Discarded outdated food products and maintained waste disposal procedures.
- Upheld efficiency of meal services by pre-setting tables before patients arrived.
- Distributed food during busy peak periods to drive customer satisfaction.
- Reported and documented resident changes in consumption or behaviors.
- Monitored food safety and sanitation standards in food service areas.
- Detected disposition of spoiled food and other unusual conditions.
- Monitored quality control procedures to guarantee preparation and delivery of healthy menu choices.
- Developed and maintained accurate nutrition records and databases.
- Participated in medical staff meetings and other committees related to nutrition care.
- Coordinated and monitored purchases, preparation and delivery of meals for patients and families.
Cashier
Caseys General Stores Inc
06.2021 - 11.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Used POS system to enter orders, process payments and issue receipts.
- Learned duties for various positions and provided backup at key times.
- Worked with floor team and managers to meet wide range of customer needs.
- Set up new sales displays each week with fresh merchandise.
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
- Identified and resolved discrepancies and errors in customer accounts.
- Lifted up to 50 pounds at once and used forklift to move heavier loads.
- Checked personal identifications during alcohol and tobacco sales.
Cashier
Trimont Town Center
08.2019 - 02.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Performed cash, card and check transactions to complete customer purchases.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
- Learned duties for various positions and provided backup at key times.
- Worked with floor team and managers to meet wide range of customer needs.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Checked personal identifications during alcohol and tobacco sales.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
- Set up new sales displays each week with fresh merchandise.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
- Identified and resolved discrepancies and errors in customer accounts.
- Lifted up to 50 pounds at once and used forklift to move heavier loads.
Education
High School Diploma -
Martin County West Senior High School
Sherburn, MN06.2023
Skills
- Kitchen Equipment Operation
- Critical Thinking
- Judgment and Decision-Making
- Guest Inquiries
- Patient Engagement
- Heavy Lifting
- Social Orientation
- Time Management
- Sanitization
- Monitoring
- Client Requirements
- Illness Prevention and Treatment
- Table Setting
- Active Listening
- Product Stocking and Rotation
- Food Safety Standards
- Healthcare
- Writing
- Sweeping and Mopping
- Safety Verifications
- Hospitality and Accommodation
- Sales Expertise
- Return and Exchange Processing
- Time Management Skills
- Liquor Law Compliance
- Adaptable and Flexible
- Service-Orientation
- Restocking
- Negotiation
- Staff Training
- Mathematics
- Retail Merchandising
- Customer Relations
- Total Payment Calculation
- Microsoft Windows
- Reading Comprehension
- Identification Checks
- Cash Management
- Customer Service
- Trained in Point-of-Sale Systems
Accomplishments
- Collaborated with a team of Officers in the development of National Night Out for bike safety throughout the town.
- Collaborated with the City Clerk of Trimont and Town coordinators in the development of different fundraisers and banquet events to help strengthen our community.
- Accomplished babysitting certificate through rigorous classes about childcare and received consistent positive remarks for quality of my care.
Certification
- Certified babysitting, Red Cross - 2018
Timeline
Dietary Aide
Seasons Health Care Group
01.2022 - Current
Cashier
Caseys General Stores Inc
06.2021 - 11.2021
Cashier
Trimont Town Center
08.2019 - 02.2021
High School Diploma -
Martin County West Senior High School
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