Goal-driven, well-versed in managing diverse customer needs with speed and efficiency. Maximizing satisfaction through hands-on service and support, knowledgeable product recommendations, and persuasive communication skills.
Overview
2
2
years of professional experience
Work History
Personal Babysitter
Lulu Ryan
07.2024 - 08.2025
Handled emergencies effectively, demonstrating quick thinking and responsiveness in high-stress situations.
Managed multiple responsibilities simultaneously; prioritizing tasks efficiently without compromising quality of care provided.
Front Desk Agent
Holiday Inn West Palm Beach
02.2023 - 09.2023
Managed guest check-in and check-out processes efficiently.
Provided exceptional customer service, addressing guest inquiries and concerns promptly.
Utilized hotel management software to update guest information and track occupancy rates.
Assisted in resolving billing issues, ensuring transparency and accuracy in transactions.
Trained new front desk staff on operational procedures and customer service standards.
Senior Executive – HR at LULU INTERNATIONAL GROUP (LULU International Shopping Mall Pvt Ltd)Senior Executive – HR at LULU INTERNATIONAL GROUP (LULU International Shopping Mall Pvt Ltd)