Summary
Overview
Work History
Education
Skills
Certification
Assessments
Affiliations
References
Timeline
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Breanna Greenwood

Celeste,TX

Summary

Ambitious mother, small business owner, and driven team

player with a demonstrated record of success in work with people during life-threatening, dangerous and other tough situations. Proficient in customer service, data entry, and have 9 years of experience in various roles.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Small Business Owner

Greenwood Acres Homestead Bakery
Celeste, TX
01.2023 - Current
  • Implemented campaigns and promotions to help with developing goods and services.
  • Oversaw daily operations of small business including customer service and financial management.
  • Placed dough in pans, molds and sheets and monitored products during baking to adjust temperature.
  • Assisted in the development of new recipes for a variety of bakery items including cakes, pies and muffins.
  • Designed appealing product displays to maintain unique presentation.
  • Ensured that all health regulations were followed at all times while working in the kitchen.

Legal Secretary/Paralegal

Collin County District Attorney's Office
McKinney, TX
03.2022 - 01.2023
  • I was promoted after 3 months of being employed here and gained extensive knowledge in case intake, court processes, and the legal system as a whole
  • Composed and revised legal documents, letters, depositions and court documents.
  • Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.
  • Sorted and distributed incoming faxes, letters and emails for office distribution.
  • Acted as liaison between clients, vendors and attorneys.
  • Coordinated multiple schedules using online calendaring system.

Patient Transport Supervisor

Bonham VA Hospital Contractor
Bonham
09.2021 - 03.2022
  • Trained, mentored, coached, evaluated staff as necessary.
  • Oversaw quality control to identify inconsistencies and malfunctions.
  • Responded to employee concerns or complaints by coordinating with human resources team to solve issues.
  • Established and enforced clear goals to keep employees working collaboratively.

911 Emergency Medical Dispatcher

Cypress Creek EMS
Spring
01.2021 - 08.2021
  • I provided pre-arrival emergency medical instructions, maintained/managed data, and provided crisis support to those in need.
  • Handled emergency phone calls calmly and obtained pertinent information with composed approach.
  • Maintained current knowledge of area geography, streets and landmarks for accurate dispatch routing.
  • Received emergency and non-emergency calls and provided pre-arrival instructions to callers.

Dispatcher

Southwest Dispatch Center
Spring
09.2020 - 01.2021
  • Monitored fire, intruder detection, or other security systems.
  • Provided friendly and professional assistance to employees, visitors and customers.
  • Advised personnel about accidents, weather conditions or other hazards.
  • Prioritized responses to public emergency and non-emergent calls to promptly dispatch police, fire and EMS while tracking data in real-time.

Intern-Judge's Assistant

College Station Municipal Court
College Station
08.2019 - 12.2019
  • Attended court sessions to observe proceedings and take notes for later reference.
  • Supported various program activities, assisting with administrative tasks.
  • Answered phone calls from attorneys or members of the public regarding court cases or procedures.

911 Dispatcher

College Station Police Department
College Station
01.2018 - 12.2019
  • Handled emergency phone calls calmly and obtained pertinent information with composed approach.
  • Researched criminal history data utilizing law enforcement databases; provided necessary information to officers in the field.
  • Responded to emergency calls routed by automatic distribution system.
  • Assigned appropriate resources for responding to incidents based on established guidelines and protocols.
  • Provided pre-arrival instructions to callers in life threatening situations.
  • Utilized multi-line telephone system to answer inquiries from the public regarding emergencies, non-emergencies, police services.
  • Investigated complaints from citizens regarding police activities; took appropriate action as needed.
  • Researched vehicle, wanted and missing persons information.
  • Communicated effectively with individuals having mental health issues while dispatching crisis intervention teams.
  • Assisted departments with special requests for assistance and BOLOs.
  • Monitored alarms, surveillance systems, cameras, and other security devices for potential threats or suspicious activity.

Education

Associate in Criminal Justice -

Blinn College
05.2020

Skills

  • Exceptional Communication Skills
  • Criminal Justice Research
  • Word Processing
  • MS Office Proficient
  • Legal Documentation and Reporting
  • American Association of Notaries
  • Criminal Law
  • Administrative Support
  • Decision-Making
  • Critical Thinking
  • Basic Life Support Knowledge
  • Works Well Under Pressure
  • Information Gathering and Relay
  • Crisis Management
  • Problem-Solving
  • Computer Skills
  • Active Listening
  • Map Reading Abilities
  • Staff Development
  • Performance Evaluations
  • Schedule Preparation
  • Business Growth and Retention
  • Planning and Execution
  • Budget Management
  • Resource Allocation

Certification

  • American Heart Association BLS Certification, 11/01/18, 11/01/22
  • CPR Certification
  • TCOLE Certified in 2017

Assessments

Building relationships for childcare providers, 08/01/20, Completed

Affiliations

  • Baking, Gardening, and Farming
  • Traveling
  • Maintaining Fitness

References

References available upon request.

Timeline

Small Business Owner

Greenwood Acres Homestead Bakery
01.2023 - Current

Legal Secretary/Paralegal

Collin County District Attorney's Office
03.2022 - 01.2023

Patient Transport Supervisor

Bonham VA Hospital Contractor
09.2021 - 03.2022

911 Emergency Medical Dispatcher

Cypress Creek EMS
01.2021 - 08.2021

Dispatcher

Southwest Dispatch Center
09.2020 - 01.2021

Intern-Judge's Assistant

College Station Municipal Court
08.2019 - 12.2019

911 Dispatcher

College Station Police Department
01.2018 - 12.2019

Associate in Criminal Justice -

Blinn College

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