Summary
Overview
Work History
Education
Skills
Certification
Additional Training
Timeline
Generic

Breanna Hale

Camarillo,CA

Summary

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Manager

Our School Programs
08.2023 - Current
  • Lead staff trainings for assigned areas of responsibility.
  • Prepare materials required for assigned content areas for distribution to students and for staff training.
  • Obtain prior approval for all purchases or staffing needs from a CEO/CFO.
  • Be at assigned school sites during all OSD instructional hours.
  • Model professionalism and leadership aligned with the goals of Dance Masters.
  • Communicated effectively with school site coordinators and refer all other correspondence(from Principals, Parents, District) to the appropriate CEO/CFO.
  • Completed coaching logs for each school site coaching visit and coaching session.
  • Learned the curriculum for all content areas.
  • Created informational/promotional/registration/youtube materials for distribution.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Established team priorities, maintained schedules and monitored performance.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.

Stay at Home Mom

Self-employeed
09.2020 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Performed household tasks, such as cleaning, laundry, and meal preparation to maintain a clean and comfortable environment.
  • Collaborated with healthcare professionals to ensure the best possible care plan was executed on behalf of the family.

Latin Dance Dance Instructor

Dance Masters
07.2023 - 08.2023
  • Enhanced student performance by incorporating diverse dance styles and techniques in lessons.
  • Implemented injury prevention strategies during warm-ups and cool-downs, ensuring safe practice for all participants.
  • Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
  • Planned, prepared, and delivered lesson plans introducing students to dance techniques and ballet folklórico positions.
  • Developed personalized lesson plans to cater to individual student needs, resulting in improved dance skills.
  • Fostered a supportive learning environment by promoting positive reinforcement and constructive feedback.
  • Utilized different styles of teaching to accommodate students of all capabilities.
  • Worked in team-based environment to uphold quality and continuity of service to clients.
  • Taught and explained choreography by breaking down steps and demonstrating moves.
  • Provided constructive corrections to encourage students to learn steps and improve dancing.
  • Promoted creative expression to encourage students to explore dance as art and self expression through movement.
  • Monitored student behavior to identify potential issues and address problems appropriately.
  • Met needs of different students by adapting teaching materials and methods.
  • Created interactive activities to engage students and maximize learning.
  • Managed classroom sizes of twenty plus kids.

CSR - Customer Service Representative

Covered California
10.2021 - 01.2022
  • Assisted 30 plus back to back callers in helping with their healthcare needs through Covered California.
  • Helped consumers understand their choices as well as guided them through the process and assisted in any troubleshooting questions.
  • Took calls for 8 hours a day and required to document each call using sales force.
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues efficiently.
  • Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
  • Assisted customers with account set-up, enabling smooth transitions into using the company''s products or services.
  • Proactively sought feedback from customers to identify areas of improvement within the organization''s offerings or processes.
  • Served as a liaison between internal teams and customers during critical situations, facilitating open communication channels for swift issue resolution.
  • Enhanced customer satisfaction by efficiently resolving inquiries and addressing concerns.
  • Maintained a high level of professionalism when interacting with customers, ensuring positive experiences.
  • Met customer call guidelines for service levels, handle time and productivity.

Nanny

Care.com
01.2014 - 09.2019
  • Promoted intellectual development through reading, storytelling, and engaging educational activities.
  • Ensured children''s safety and comfort by consistently monitoring their environment and addressing potential hazards.
  • Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
  • Maintained a clean and organized home environment conducive to optimal child development through regular tidying duties.
  • Managed children''s schedules effectively to ensure timely completion of homework, extracurricular activities, and daily routines.
  • Enhanced children''s emotional well-being by providing attentive care and nurturing relationships.
  • Managed upwards of up to 5 families at a time.

Real Estate Assistant

Freelance
06.2019 - 07.2019
  • Supported agents in managing multiple transactions simultaneously, ensuring deadlines were met consistently.
  • Collaborated closely with photographers to showcase properties effectively through high-quality images for online listings.
  • Demonstrated strong attention to detail when proofreading contracts, ensuring accuracy and completeness before submission.
  • Assisted clients in home staging and overall preparation for selling the clients home.
  • Assisted coworkers and staff members with special tasks on daily basis.

HR Manager

Natkis Marketing
02.2018 - 07.2018
  • In charge of Human Resources including bookkeeping, paychecks, tracking hours, and attending to the staffs needs including all clerical work and office management.
  • Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
  • Optimized payroll processing procedures for accuracy and timeliness using advanced software solutions.
  • Collaborated with graphic designers to create visually appealing and user-friendly websites.
  • Participated in project planning sessions to define requirements, set priorities, and establish timelines for delivery of new features.

Education

Bachelor's degree - Music

University of California-Davis
Davis, CA
06.2013

High School Diploma -

Foothill High School
Pleasanton, CA
06.2009

Skills

  • Microsoft Office
  • Latin Dancing
  • Operations Management
  • Staff Development
  • Policy Implementation
  • Staff Management
  • Team Leadership
  • Customer Relationship Management (CRM)
  • Staff Training and Development
  • Organizational Skills
  • Problem Solving
  • Documentation and Reporting
  • Nannying
  • Tutoring
  • Babysitting
  • Childcare
  • Bookkeeping
  • Human resources management
  • Salesforce
  • SharePoint (Less than 1 year)
  • Windows
  • Customer support
  • Project-Based Learning
  • Classroom management
  • Technology integration
  • Instructional expertise
  • Collaborative learning
  • Continuous improvement

Certification

CPR Certified


Additional Training

Dance Classes

PBIS Training

Sexual Harassment Training

Champs

Social Emotional Learning

Timeline

Manager

Our School Programs
08.2023 - Current

Latin Dance Dance Instructor

Dance Masters
07.2023 - 08.2023

CSR - Customer Service Representative

Covered California
10.2021 - 01.2022

Stay at Home Mom

Self-employeed
09.2020 - Current

Real Estate Assistant

Freelance
06.2019 - 07.2019

HR Manager

Natkis Marketing
02.2018 - 07.2018

Nanny

Care.com
01.2014 - 09.2019

Bachelor's degree - Music

University of California-Davis

High School Diploma -

Foothill High School

Similar Profiles

CREATE PROFILE
Breanna Hale