Breanna Hall
Columbia,MD
Summary
Dynamic shift leader with proven expertise at Hyper Kids, excelling in team leadership and customer service. Successfully trained staff, enhancing service quality by 20%. Great at problem-solving and cash handling, fostering a positive work environment. Strong communicator with a flexible schedule, committed to optimizing team performance and customer satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Shift Leader
Hyper Kids
11.2023 - Current
- Supervised daily operations to ensure smooth workflow and high-quality service delivery.
- Trained new staff on operational procedures and customer service standards.
- Coordinated scheduling and assigned tasks to optimize team performance.
- Resolved customer inquiries and complaints effectively to enhance satisfaction.
- Monitored team performance, providing feedback for continuous improvement.
Education
Montgomery Blair High School
Silver Spring, MD06-2025
Skills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- Customer service focus
- Flexible schedule
Certification
CPR Training
Timeline
Shift Leader
Hyper Kids
11.2023 - Current
Montgomery Blair High School
Similar Profiles
Erin BadmanErin Badman
Barista at Hyper Hyper CoffeeBarista at Hyper Hyper Coffee
Jacques Van WykJacques Van Wyk
Manager at Plus Nkosi Hyper - Tembisa - Overland Liquor HyperManager at Plus Nkosi Hyper - Tembisa - Overland Liquor Hyper
Ruthie KasujjaRuthie Kasujja
SALES EXECUTIVE at CARREFOUR HYPER MARKETSALES EXECUTIVE at CARREFOUR HYPER MARKET
Katia RossettiKatia Rossetti
Research Assistant II at Henry M Jackson FoundationResearch Assistant II at Henry M Jackson Foundation
Kevin TrendlerKevin Trendler
Sr Buyer/Production Planner at BD Integrated Diagnostics SolutionsSr Buyer/Production Planner at BD Integrated Diagnostics Solutions