Breanna Harvley
Retail/Merchandiser
Greenwood,SC
The way to get started is to quit talking and begin doing.
Walt Disney
Summary
Management professional experienced in leading and motivating teams. Brings skills in scheduling, knowledge of employment law and strengths in building relationships with staff. Looking to put knowledge and abilities to good use in growth-oriented position focused on improving operations for changing needs.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Spinner
Greenwood Mills Inc.
Greenwood, SC
09.2022 - 02.2023
- Collaborated with team members for smooth shift transitions, resulting in reduced downtime.
- Reduced waste by carefully monitoring raw material usage during the spinning process.
- Improved yarn quality by consistently adjusting tension and speed of spinning machines.
- Assisted in training new employees on proper spinning techniques and machine operation procedures.
- Consistently met or exceeded production targets while maintaining high-quality standards.
- Mastered various spinning techniques, enhancing versatility across different types of machinery and product lines.
- Repaired or replaced worn or defective parts or components using hand tools.
- Notified supervisors or mechanics of equipment malfunctions.
Assistant Manager
Citi Trends
Greenwood, SC
07.2022 - 09.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Strengthened communication skills through regular interactions with others.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Dressed mannequins.
- Opened and closed the store.
- Ran the register, and took deposits to the bank.
General Manager
U-Haul International
Greenwood, SC
06.2020 - 06.2022
- Increased storage sales by 15% and managed about 40 calls per day.
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
Merchandiser
Driveline Retail
Greenwood, SC
08.2020 - 04.2021
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Inspected merchandise for quality and arranged proper display location on floor.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Updated pricing and signage to complete product displays and educate customers.
- Verified products appeared at correct locations in proper quantities.
- Completed seasonal windows, dressed mannequins and arranged in-store displays to showcase available products.
- Tracked and recapped key item performance.
Sales Associate
Seven Eleven
Abbeville, SC
07.2019 - 01.2020
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Tracked stock using company inventory management software.
Store Lead
Metro By T-Mobile
Greenville, SC
02.2017 - 03.2019
- Answered questions about store policies and addressed customer concerns.
- Reviewed daily financial records and reports and identified deficiencies in need of attention.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Supervised associates by providing direction and instruction for stocking shelves, rotating stock and receiving deliveries.
- Secured building for closing by completing run-through of sales floor, turning off electronic systems and turning on alarms.
- Conducted inventory analysis to determine optimal stock levels.
- Liaised with store manager to set up visually appealing layout for store merchandise.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Worked with store management to implement company safety programs and awareness, reducing workers' compensation costs.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Tracked down hard-to-find merchandise at diverse locations.
Food Service Worker
Einstein's Bagels
Greenville, SC
09.2016 - 02.2017
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
- Circulated kitchen area to receive work assignments and identify support tasks.
- Inspected equipment, refrigerators and warming lamps to check compliance with safe operating levels.
- Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
Housekeeper
Inn On The Square
Greenwood, SC
09.2015 - 02.2016
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
- Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Dusted picture frames and wall hangings with cloth.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Adhered to professional house cleaning checklist.
Waitress
Inn On The Square
Greenwood, SC
09.2015 - 02.2016
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took drink orders.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Bussed and reset tables to keep dining room and work areas clean.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Stayed up-to-date on menu changes to help customers make food choices.
- Inspected dishes and utensils for cleanliness.
- Upsold drink specialty items, wine selections and desserts to increase overall sales and exceed targets.
Packing, Shipping, and Receiving Assembler
Carolina Pride
Greenwood, SC
03.2014 - 10.2014
- Checked shipments against paperwork and signed documents.
- Scheduled pickups and deliveries to maintain smooth operations.
- Resolved problems of missing merchandise, delivery cancellations, and incomplete deliveries.
- Picked orders, scanned products and packed boxes.
- Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters and sealing tools.
- Collaborated with other departments on supply and quality issues.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
Cashier
Meze Grill
Greenwood, SC
02.2012 - 11.2012
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Collected and authorized payments of guests.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Completed inventory counts and ordered merchandise.
- Operated cash register to record transactions accurately and efficiently.
Reservationist
Greenwood State Park
Ninety Six, SC
02.2009 - 09.2011
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
- Provided customers with information about availability and pricing.
- Resolved various issues and discrepancies for customers.
- Handled billing information over phone.
- Answered incoming phone calls and developed friendly rapport with callers while answering questions, making recommendations and leading conversations to bookings.
- Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
- Prepared customer invoices, accepted payments and processed refund and cancellation requests.
- Worked closely with front desk to achieve full occupancy of property.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
High School Diploma -
06.2011
Skills
- Problem Anticipation and Resolution
- Financial Statement Review
- Department Oversight
- Program Optimization
- Sales Tracking
- Hiring and Onboarding
- OSHA Requirements
- Profit and Loss Control
- Customer Relations
- Microsoft PowerPoint
- POS Terminal Operations
- Fleet Dispatching
- Cash Register Operations
Certification
Forklift Certification
Forklift Certified
I was trained and certified through U-Haul for my forklift certification. As a General Manager we had to be forklift certified due to U-Haul's Ubox operations.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Spinner - Greenwood Mills Inc.
09.2022 - 02.2023
Assistant Manager - Citi Trends
07.2022 - 09.2022
Merchandiser - Driveline Retail
08.2020 - 04.2021
General Manager - U-Haul International
06.2020 - 06.2022
Sales Associate - Seven Eleven
07.2019 - 01.2020
Store Lead - Metro By T-Mobile
02.2017 - 03.2019
Food Service Worker - Einstein's Bagels
09.2016 - 02.2017
Housekeeper - Inn On The Square
09.2015 - 02.2016
Waitress - Inn On The Square
09.2015 - 02.2016
Packing, Shipping, and Receiving Assembler - Carolina Pride
03.2014 - 10.2014
Cashier - Meze Grill
02.2012 - 11.2012
Reservationist - Greenwood State Park
02.2009 - 09.2011
Ninety Six High School - High School Diploma,