Breanna Holliday
Instacart
Covington,GA
10
years of professional experience
Reliable and hardworking professional with experience in customer service, purchasing, inventory management, and logistics. Skilled at building positive customer relationships, coordinating daily operations, and working efficiently in fast-paced environments. Strong organizational, communication, and multitasking abilities with a commitment to accuracy, teamwork, and delivering outstanding service.
Work History
Personal Shopper / Delivery Driver
4 Years 11 Months- Exceeded customer expectations consistently as evidenced by highest feedback 5.0 star ratings, frequent repeat customers, and increasingly high tips.
- Provided exceptional customer service throughout the shopping experience.
- Selected high-quality products while shopping to meet customer standards.
- Delivered groceries to customers in a timely manner using designated routes.
- Communicated with customers to clarify preferences and special requests.
- Organized and managed shopping lists for efficiency in-store navigation.
- Utilized mobile applications to receive orders and communicate updates effectively.
- Ensured compliance with safety protocols during shopping and delivery tasks.
Purchasing Assistant
3 Years 5 Months- Monitored stock levels to identify purchasing needs and optimize inventory management.
- Assist in inventory management by tracking stock levels and reorder points.
- Enhanced spreadsheet to streamline tracking of important updates.
- Followed up with suppliers to confirm orders and ensure timely delivery.
- Generated purchase orders on JD Edwards to ensure timely product availability.
- Update spreadsheet daily.
- Forklift certified.
Assistant Support Manager
3 Years 11 Months- Oversees day-to-day operations per employee.
- Manage incoming customer calls and inquiries, qualify leads, and dispatch emergency repair or inspection teams.
- Service Manager in planning daily routes, assigning technicians to specific jobs, and adjusting schedules due to weather.
- Maintain accurate job tracking and customer interaction notes within roofing-specific CRM software and Excel.
Education
Certificate of Completion - Cosmetology
High School Diploma
Skills
Customer Service
Order Processing
Operations
Stock Keeping Unit (SKU) Management
Data Entry
Accounts Receivable Management
Problem Solving Skills
Time Management
WORK AUTHORIZATION
- I am authorized to work in the following countries:
- United States
Timeline
Personal Shopper / Delivery Driver
Instacart
08.2021 - CurrentRead More
Purchasing Assistant
Quikrete Companies, Inc.
03.2020 - 08.2023Read More
Assistant Support Manager
Southeastern Roofing
03.2016 - 02.2020Read More
Maxwell High School of Technology
Certificate of Completion from Cosmetology
Read More
Archer High School
High School Diploma
Read More