Breanna Hutson
Jacksboro,USA
Summary
Loan Officer with 12+ years of experience in retail environments. Recognized for exceptional accuracy. Focused on member service, efficiency, and achievement. Goal-Oriented multi-tasker. Highly motivated to learn new skills and share knowledge with others.
Overview
2027
2027
years of professional experience
Work History
Loan Originator
Enrichment Federal Credit Union
Oak Ridge, TN
09.2023 - Current
- Assisted member in navigating loan application processes, ensuring compliance with credit union policies.
- Evaluated financial documentation to assess borrower eligibility for various loan products.
- Streamlined pre-approval process, enhancing turnaround time for member applications and improving customer satisfaction.
Assistant Manager
Covington Credit
Clinton, TN
2021 - 2023
- Assisted in managing daily operations and staff scheduling to enhance branch efficiency.
- Analyzed customer feedback to identify service improvements and enhance client satisfaction.
- Coordinated with team members to streamline loan processing procedures, reducing turnaround time.
- Managed collections for accounts, ensuring timely payments and resolution of outstanding balances.
- Communicated effectively with clients to negotiate payment plans and agreements.
- Utilized collection software to track account status and document interactions.
- Resolved disputes by analyzing account information and providing accurate solutions.
- Collaborated with team members to streamline collection processes and improve efficiency.
Teller 2
Y-12 Federal Credit Union
La Follette, TN
2020 - 2021
- Processed member transactions efficiently, ensuring accuracy in cash handling and record keeping.
- Assisted members with account inquiries, providing comprehensive information on services and products.
- Maintained compliance with financial regulations and policies to safeguard member information.
- Collaborated with team members to enhance customer service experience and improve workflow efficiency.
- Balanced cash drawer daily, verifying discrepancies to maintain operational integrity and accountability.
Loan Officer
ORNL Federal Credit Union
Oak Ridge, TN
01.2014 - 07.2020
- Assist new and current members with new accounts and loans. Aid members in establishing and reestablishing credit. Help members with budgeting and balancing their account
- Help coworkers in overrides and signing off on large checks/cashiers checks.
- Peer Mentor for new employees beginning to open new accounts and process loans.
- Provide assistance in balancing/ordering funds for the vault when needed.
- Deliver outstanding customer service
- ORNL Position Timeline
- Part-Time Teller May 2014 - April 2015
- Back Up Head Teller April 2015 - June 2015
- Head Teller June 2015 - May 2016
- Loan Officer/FSO May 2016 - Present
Education
Business Administration -
Roane State Community College
04.2027
High School Diploma - undefined
Campbell County Comprehensive High School
01.2012
Skills
- Collections
- Microsoft Office Suite
- Loan origination
- Customer Service
- Management Experience
- Cash Handling
- High level of accuracy
- Time Management and Organizational Skills
Timeline
Loan Originator
Enrichment Federal Credit Union
09.2023 - Current
Loan Officer
ORNL Federal Credit Union
01.2014 - 07.2020
High School Diploma - undefined
Campbell County Comprehensive High School
Assistant Manager
Covington Credit
2021 - 2023
Teller 2
Y-12 Federal Credit Union
2020 - 2021
Business Administration -
Roane State Community College