Summary
Overview
Work History
Education
Skills
Awards
Community Service
Certification
Languages
Timeline
Generic

Breanna James

Henderson,NV

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Retail Sales Associate

Maidenlane Designer Consignment
08.2024 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Greeted customers and provided outstanding customer service.

Sales Associate

Walmart Supercenter
06.2023 - 08.2024
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.

Library Assistant

Basic Academy of Int. Studies
08.2022 - 05.2023
  • Organized library shelves, materials and equipment in clear, alphabetized order.
  • Maintained a well-organized collection through diligent shelving, shelf-reading, and inventory management tasks.
  • Answered questions from patrons and helped to find desired materials.
  • Handled check-in and check-out process of library books and materials at circulation desk.
  • Contributed to the library''s overall mission by performing additional tasks or responsibilities as assigned, adapting quickly to new challenges and demands.
  • Located library materials, resources and technologies to fulfill patron requests.
  • Gained strong understanding of various methods for cataloging books and other materials.

Office and Library Assistant

West Preparatory Academy
08.2021 - 05.2022
  • Escorting and retrieving students for administration
  • Answered questions from patrons and helped to find desired materials.
  • Facilitated better customer service by promptly addressing inquiries and concerns via phone and email.
  • Enhanced patron experience by providing efficient and courteous customer service at the circulation desk.
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Increased customer satisfaction by providing professional and courteous front desk support.
  • Facilitated smooth workflow by efficiently handling multiple administrative tasks simultaneously, prioritizing according to urgency and importance.
  • Input data into spreadsheets and databases.

Education

College of Southern Nevada
Henderson, NV
01.2024 - 05.2024

High School Diploma -

Basic Academy Of Academic Excellence
Henderson, NV
05.2023

Skills

  • Interpersonal
  • Hard worker
  • Communication
  • Fashion
  • Student aid
  • Child Development
  • Customer Service
  • Problem-Solving
  • Customer Assistance
  • Retail Sales
  • Professional Appearance
  • Phone Etiquette
  • Order Processing
  • Product Merchandising

Awards

  • AB Honor Roll: 2019
  • Certificate of Academic Excellence: 2021
  • Student of the Month: 2021
  • Fashion Workplace Certificate: 2022

Community Service

  • Interact Club, 08/2017, PRESENT, Rotary Club, Planned and participated in activities engaging elementary students.
  • Office Aid Assistant, 2021, 2022
  • Photographer for STUCO, 2019, 2020
  • Library Aide, 2022, 2023

Certification

  • Fashion Workplace Certification

Languages

Arabic
Native or Bilingual
Spanish
Limited Working
English
Native or Bilingual
French
Limited Working

Timeline

Retail Sales Associate

Maidenlane Designer Consignment
08.2024 - Current

College of Southern Nevada
01.2024 - 05.2024

Sales Associate

Walmart Supercenter
06.2023 - 08.2024

Library Assistant

Basic Academy of Int. Studies
08.2022 - 05.2023

Office and Library Assistant

West Preparatory Academy
08.2021 - 05.2022

High School Diploma -

Basic Academy Of Academic Excellence

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Breanna James