Breanna James

• Provided exceptional customer service to ensure customer satisfaction.
• Refined and demonstrated excellent listening skills, asked probing questions, understood concerns, and overcame objections.
• Conducted outbound calls to existing and potential customers to promote fundraising donations.
• Updated customer information in the database accurately.
• Entered credit card details accurately to complete sales for fundraising initiatives.

• Greeted customers, and helped with product questions, selections, and purchases.
• Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
• Helped customers complete purchases, locate items, and join reward programs.
• Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
• Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.

• Greeted customers and provided outstanding customer service.

• Handled and packaged customer orders accurately to meet delivery deadlines.

• Pick items accordingly for Walmart shoppers, as well as dispensing and prepping orders, to ensure the customer is satisfied with their experience.
• Followed proper procedures when accepting returns or exchanging items for customers.
• Satisfied customers with quick, accurate service under tight deadlines.
• Reset store displays for special events and seasonal merchandise changes.
• Replenished and arranged items to maintain appearance.
• Assisted teammates with daily tasks during peak periods.

• Handled the check-in and check-out process of library books and materials at the circulation desk.
• Contributed to the library's overall mission by performing additional tasks or responsibilities as assigned, adapting quickly to new challenges and demands.
• Located library materials, resources, and technologies to fulfill patron requests.
• Gained a strong understanding of various methods for cataloging books and other materials.
• Oversaw check-in and check-out process of library books and materials at circulation desk.
• Organized shelves, book displays, and other library areas according to established guidelines.