Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Breanna Johnson

Fort Lauderdale,FL
Breanna Johnson

Summary

Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.

Overview

8
years of professional experience
1
Certification

Work History

Teleperformance USA
North Lauderdale, FL

Sales Representative
08.2022 - Current

Job overview

  • Increased sales by 10% offering advice on purchases and promoting additional products.
  • Achieved monthly sales goals by promoting product benefits and enrolling new clients.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Explained product prices and packages as well as answered questions and addressed concerns of customers.

RaceTrac Petroleum, Inc
Ocala, FL

Store Associate/Cashier
04.2021 - 12.2021

Job overview

  • Quickly became knowledgeable of store and its procedure and utilize these skills to improve customer’s experience. Maintaining cleanliness of station. Ensuring customers can get their gas quickly to keep lineups moving avoiding traffic congestion.
  • Restocked and organized merchandise in front lanes.
  • Collect and manage money from purchases daily through Point Of Sales to provide customers with accurate and speedy service and providing employer with leveled cash draw.
  • Processed accurate credit, debit, check and cash sales transactions for more than 50 customer orders per day

Walmart
Dunellon, FL

Customer Service Associate, Self Check Out Clerk
03.2019 - 03.2021

Job overview

  • Actively greet customers entering self-check area. Multitasking and monitoring self-checkout systems and provided assistance or intervention where required.
  • Helped over 100 customers every day with positive attitude and focus on customer satisfaction.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving.

Bear Archery Warehouse
Gainesville, FL

Production Worker
01.2017 - 03.2019

Job overview

  • Assembled 100+ archery bows products according to changing daily work orders and specific customer needs.
  • Resolved issues quickly to maintain productivity goals.
  • Located and picked merchandise weighing up to 50 pounds to fulfill daily customer orders.
  • Examined incoming materials and compared to documentation for accuracy and quality.

Jugofresh
Davie , FL

Production Team Lead
03.2015 - 01.2017

Job overview

  • Managed team performance by training, mentoring, disciplining and motivating employees.
  • Boosted efficiency by coordinating projects and assignments for 7 team members.
  • Conducted routine inspections of all finishes cold pressed juices to check quality and compliance with established product specifications.
  • Planned, scheduled and delegated daily work to team of employees.

Education

Dillard Senior High School
Fort Lauderdale, FL

High School Diploma
06.2013

University Overview

Skills

  • Credits and Refunds
  • Customer Relations
  • Problem-Solving
  • Honest and Dependable
  • Attention to Detail
  • Teamwork and Collaboration
  • Verbal and Written Communication
  • Self-Motivated
  • Good Telephone Etiquette
  • Efficient and Detail-Oriented
  • Product and Service Knowledge
  • Cash Register Operation

Certification

  • ServSafe

Timeline

Sales Representative
Teleperformance USA
08.2022 - Current
Store Associate/Cashier
RaceTrac Petroleum, Inc
04.2021 - 12.2021
Customer Service Associate, Self Check Out Clerk
Walmart
03.2019 - 03.2021
Production Worker
Bear Archery Warehouse
01.2017 - 03.2019
Production Team Lead
Jugofresh
03.2015 - 01.2017
Dillard Senior High School
High School Diploma

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Breanna Johnson