Breanna Johnson
Las Cruces
Summary
Professional with extensive experience in providing exceptional customer service and administrative support. Strong focus on collaboration and adapting to changing needs ensures effective team dynamics and smooth operations. Skilled in managing multi-line phone systems, scheduling, and maintaining welcoming environment. Reliable, organized, and poised to enhance front desk efficiency and client satisfaction.
Overview
6
6
years of professional experience
Work History
Front Desk Receptionist
Martin Plastic Surgery
04.2024 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
- Checking patients in and taking vitals for surgery
CASHIER
Si Senor Restaurant
01.2020 - 08.2023
- Accurately processed customer transactions utilizing POS system for efficient checkout process
- Maintained organized cash drawer and performed end-of-day reconciliation to ensure accuracy
- Demonstrated strong communication skills by interacting with diverse customer base daily
HOSTESS
Dicks Cafe
01.2019 - 01.2020
- Managed front desk operations, including answering phones, greeting guests, and handling inquiries
- Collaborated with team members to maintain a clean, organized reception area for a welcoming atmosphere
- Provided exceptional customer service by addressing guest needs and resolving issues promptly
Education
High School Diploma -
Las Cruces High School
Las Cruces05-2021
Skills
- Polite manner
- Excellent listening
- Organization
- Time management
- Communication
- Customer service
- Computer skills
- Attention to detail
- Problem-solving skills
- Verbal and written communication
- Hospitality services
- Issue handling
Timeline
Front Desk Receptionist
Martin Plastic Surgery
04.2024 - Current
CASHIER
Si Senor Restaurant
01.2020 - 08.2023
HOSTESS
Dicks Cafe
01.2019 - 01.2020
High School Diploma -
Las Cruces High School
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