- I enjoy helping others
- Avid Reader
- Gardening
- Adventure Travel
- Road Trips
Breanna Ketron
Columbus,OH
Summary
Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.
Overview
7
7
years of professional experience
Work History
Dasher
DoorDash
Columbus, OH
09.2024 - Current
- Delivered food orders promptly, ensuring customer satisfaction and adherence to quality standards.
- Navigated local routes efficiently, optimizing delivery times and minimizing fuel costs.
- Monitored app notifications for order updates, maintaining real-time communication with customers and merchants.
- Assisted in onboarding new Dashers, providing training on delivery protocols and app functionalities.
- Resolved customer inquiries and issues effectively, fostering positive relationships through excellent service.
- Improved customer satisfaction by providing timely and accurate deliveries.
Server
Waffle House
Columbus, OH
09.2020 - 06.2025
- Provided exceptional customer service in fast-paced dining environment.
- Managed multiple tables simultaneously, ensuring timely order delivery and customer satisfaction.
- Collaborated with kitchen staff to coordinate accurate and efficient food preparation.
- Trained new servers on menu items, service protocols, and point-of-sale systems.
- Resolved customer complaints promptly to maintain positive dining experiences.
Floor Salesperson
Petland
Pickerington, OH
06.2019 - 01.2023
- Provided exceptional customer service, addressing inquiries and resolving issues effectively.
- Maintained product knowledge to educate customers on pet care and product offerings.
- Assisted in merchandising displays to enhance product visibility and sales potential.
- Processed transactions accurately using point-of-sale systems, ensuring customer satisfaction.
- Trained new staff on product information, customer interaction techniques, and operational procedures.
Education
High School Diploma -
Focus Learning Academy
Columbus, OH05-2021
Skills
- Quick decision making
- Patience and tolerance
- Reliability and punctuality
- Safety awareness
- Efficient multitasking
- Cash handling proficiency
- Strong navigation skills
- Customer service
- Quick learner
- Decision-making
- Problem-solving
- Valid Driver's license
Interests
Timeline
Dasher
DoorDash
09.2024 - Current
Server
Waffle House
09.2020 - 06.2025
Floor Salesperson
Petland
06.2019 - 01.2023
High School Diploma -
Focus Learning Academy