Breanna Kryska
Summary
Capable, driven and passionate about customer service with a strong history of exceptional service. A solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
7
7
years of professional experience
Work History
Delivery Driver/Warehouse Worker
JJ Bean Coffee Roasters
08.2022 - Current
- Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods.
- Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
Account Administrator
Best Buy For Business
10.2019 - 04.2021
- Monitored client accounts for potential issues, proactively addressing concerns before they escalated.
- Enhanced client satisfaction with timely resolution of inquiries and effective communication.
- Managed multiple high-profile accounts simultaneously, maintaining a high level of attention to detail and organization.
- Coordinated invoicing activities to ensure prompt payment from clients while minimizing errors or delays.
- Set up new business accounts on internal systems and processed corporate actions and other adjustments.
Jr Technician/Parts Reclamation
Geek Squad - Best Buy
03.2017 - 10.2019
- Developed strong relationships with clients and vendors by maintaining clear communication channels throughout project timelines.
- Collaborated with team members on projects, resulting in streamlined processes and increased productivity.
- Contributed to the successful completion of projects by following detailed instructions from senior technicians.
- Supported team members in resolving challenging technical problems, fostering an atmosphere of collaboration and knowledgesharing.
- Tracked and recorded parts and labor costs related to each service call.
- Monitored use of data files and regulated access to protect secure information.
- Mentored new employees, aiding their transition into the role and ensuring effective delivery of course content.
- Provided one-on-one coaching for individuals needing additional support, leading to increased confidence and competence in their roles.
Education
High School Diploma -
North Delta Secondary
North Delta06.2022
Skills
- Data Management
- Microsoft Word
- Analytical Thinking
- Team Management
- Excellent Communication
- Troubleshooting
- Effective Organization
- Concise time management
- Attention to Detail and Precision
- Collaborative team work
Timeline
Delivery Driver/Warehouse Worker
JJ Bean Coffee Roasters
08.2022 - Current
Account Administrator
Best Buy For Business
10.2019 - 04.2021
Jr Technician/Parts Reclamation
Geek Squad - Best Buy
03.2017 - 10.2019
High School Diploma -
North Delta Secondary
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