Summary
Overview
Work History
Education
Skills
Timeline
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Breanna Larson

Sacramento,CA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Guest Service Representative

Jill Mannering
02.2023 - Current
  • Enhanced guest satisfaction by providing exceptional customer service at the front desk.
  • Streamlined check-in and check-out processes for increased efficiency and guest convenience.
  • Assisted guests with reservation modifications, resolving any issues promptly and professionally.
  • Managed guest inquiries via telephone, email, and in-person communication, ensuring accurate information delivery.
  • Resolved guest complaints and discrepancies in prompt and courteous manner.
  • Welcomed guests on arrival, displaying professional and friendly approach.
  • Maintained customer satisfaction by promptly addressing concerns and providing accurate information.

Artist

Breanna Larson
06.2020 - Current
  • Enhanced artistic projects by incorporating innovative techniques and materials for impactful visual presentations.
  • Collaborated with fellow artists on various exhibitions, resulting in increased exposure and networking opportunities.
  • Designed custom artwork for clients, meeting their creative vision and ensuring satisfaction with the final product.
  • Curated successful art exhibitions, carefully selecting pieces that showcased diverse perspectives and styles.

Housekeeper

Marnie Stiles
06.2020 - 08.2020
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.

Education

High School Diploma -

John F. Kennedy High School
Sacramento, CA

Skills

  • Laundry Management
  • Customer Service
  • Teamwork
  • Hospitality Background
  • Payment Processing
  • Customer Assistance
  • Time Management Skills
  • Customer Complaint Resolution

Timeline

Guest Service Representative

Jill Mannering
02.2023 - Current

Artist

Breanna Larson
06.2020 - Current

Housekeeper

Marnie Stiles
06.2020 - 08.2020

High School Diploma -

John F. Kennedy High School

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Breanna Larson