Breanna Lavrich
Boynton Beach
Summary
Motivated and high-energy professional with a strong background in customer-facing roles and relationship building. Proven ability to communicate effectively, manage high-volume interactions, and create positive customer experiences. Seeking to transition into a sales role to develop sales skills and contribute to a high-performing team.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server & Barista
The Boca Raton Resort & Club
Boca Raton, FL
01.2023 - Current
- Delivered personalized service to 100+ guests per shift in a fast-paced, high-end environment
- Built strong relationships with guests, driving repeat buisness and overall satisfaction
- Upsold menu items and specials, contributing to higher average ticket sales
- Managed multiple priorities efficiently while maintaining attention to detail and service quality
- Resolved customer concerns quickly to ensure a positive experience
Beverage Cart Attendant
Rio Pinar Country Club
Orlando, FL
12.2021 - 12.2022
- Provided on-course service to golfers while independently managing sales, inventory, and operations
- Built rapport with guests, driving repeat purchases and strong customer satisfaction
- Handled cash/card transactions and tracked daily sales with accuracy
- Maintained inventory and restocked products to meet demand throughout shifts
- Adapted quickly to changing environments, pace of play, and customer needs
Front Desk Manager
Glossy Nail
Palm Harbor, FL
05.2019 - 08.2021
- Managed client scheduling, check-ins, and daily front desk operations
- Delivered strong customer service while handling high-volume transactions
- Maintained an organized and welcoming environment for clients
Education
Bachelor of Science - Exercise Science & Physiology
Florida Atlantic University
Boca Raton, FL08-2026
Skills
- Communication & Relationship Building
- Customer Engagement
- Sales & Upselling
- Problem Solving
- Time Management
- Adaptability
- Team Collaboration
Certification
CPR/EMR
Timeline
Server & Barista
The Boca Raton Resort & Club
01.2023 - Current
Beverage Cart Attendant
Rio Pinar Country Club
12.2021 - 12.2022
Front Desk Manager
Glossy Nail
05.2019 - 08.2021
Bachelor of Science - Exercise Science & Physiology
Florida Atlantic University