Breanna Leger

Veterinary Assistant and Receptionist

Tillman’s Corner Vet

05.2021 - Current

Ensured accuracy of medical records by diligently documenting all relevant information for each patient.
Improved client relations through effective communication and education on pet health needs.
Provided customer support to clients, answering questions and addressing concerns.
Collaborated with veterinary staff to provide exceptional customer service while managing phone calls and front desk tasks.
Helped with training of new veterinary assistants and support staff to improve individuals' capabilities.
Contributed to a clean and safe environment by maintaining surgical instruments, equipment, and facilities.
Managed kennel duties responsibly ensuring cleanliness comfort safety nutrition hydration exercise monitoring recovering boarding animals.
Supported veterinary team in diagnostic imaging procedures such as radiographs and ultrasounds for accurate diagnoses.
Contributed teamwork flexibility adaptability willingness learn new skills support colleagues achieve practice goals objectives.
Reduced stress for patients with calming techniques during exams and procedures, creating a positive experience.
Assisted in emergency situations effectively providing first aid or life-saving measures under veterinarian supervision.
Increased effectiveness of pet owner communications, providing clear instructions for at-home care and medication administration.
Educated clients on post-surgical care and nutrition.
Managed multi-line phone system and pleasantly greeted patients.
Maintained office and waiting room, keeping common areas clean and tidy.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Transcribed phone messages and relayed to appropriate personnel.