Breanna Leverett Jackson
Columbia,SC
Summary
Dedicated and goal-oriented professional with a Bachelor's degree in Communications from Columbia College, Class of 2021, transitioning into the healthcare industry. Currently preparing to further education in Healthcare Administration, focusing on healthcare operations, patient services, compliance, and organizational leadership. Recognized for excellent communication, critical thinking, and problem-solving abilities. Eager to enhance the delivery of high-quality care through administrative support and process improvement, with a passion for fostering connections between patients, providers, and systems to drive long-term impact in healthcare.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Fulfillment Specialist
Amazon
10.2024 - Current
- Receive and put away inventory.
- Getting customer orders ready and packing.
- Users scanner to read bar codes on products.
- Using technology to print and pack packages on a timely schedule.
Insurance Sales Agent
Direct Auto
12.2023 - 09.2024
- Submitting fr10 reports to scdoi.
- Selling, binding and issuing policies for customers.
- Cold calling atleast 20 people per day.
- Developed new policy quotes and explained requirements and limits to potential policyholders.
- Collaborated with marketing team to create targeted promotional materials for various customer segments.
Financial Professional Associate
New York Life Insurance Co
06.2023 - 12.2023
- Referred tax professionals according to client needs.
- Verified financial data and identified and made recommendations to prevent and correct financial and accounting errors and inconsistencies.
- Providing value to prospects and clients on life insurance, mortgage protection and retirement planning.
- Coordinated funding requirements with clients and drafted documents while analyzing, tracking and reporting data.
Customer Service Agent
State Farm
07.2022 - 03.2023
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Managed high-volume of inbound and outbound customer calls.
- Documented customer correspondence in CRM to track requests, problems and solutions.
- Returned customer calls in established turnaround time to meet company objectives.
Customer Service Associate
Ross Stores
04.2019 - 05.2022
- Operated the register while assisting an average of 40 plus customers per day.
- Stock, replenish, and organize inventory with accuracy and efficiency.
- Provide outstanding customer service, receiving 100% satisfaction from customers.
- Greeting customers.
Education
Bachelor of Arts - Communication, Music and Creative Writing
Columbia College
04.2021
Skills
- Communication
- Analytical
- Customer service
- Friendly, positive attitude
- Reliable and trustworthy
- Product Knowledge
Certification
Personal Lines, Life, Accident & Health Insurance Producer License
Timeline
Fulfillment Specialist
Amazon
10.2024 - Current
Insurance Sales Agent
Direct Auto
12.2023 - 09.2024
Financial Professional Associate
New York Life Insurance Co
06.2023 - 12.2023
Customer Service Agent
State Farm
07.2022 - 03.2023
Customer Service Associate
Ross Stores
04.2019 - 05.2022
Bachelor of Arts - Communication, Music and Creative Writing
Columbia College
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