Enthusiastic and reliable professional dedicated to supporting organizational success. Demonstrates strong interpersonal skills and a willingness to take on any task.
Overview
10
10
years of professional experience
Work History
Clinic Associate
Kleiman-Evangelista Eye Center
Gun Barrel City, TX
10.2023 - Current
Wrote, edited and filed patient medical records, maintaining confidentiality.
Motivated and supported patients in navigating treatment for chronic eye conditions.
Oversaw insurance verification, form completion, and appointment scheduling to maintain operational efficiency.
Answered phones, scheduled appointments, and greeted patients.
Verified appointment times with patients, preparing charts, pre-admission and consent forms.
Contacted medical facilities to schedule patients for admission.
Handled general office duties to support administrative staff during peak hours.
Receptionist
Access Plumbing
Mabank, TX
06.2023 - 10.2023
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Kept reception area clean and neat to give visitors a positive first impression.
Scheduled appointments for clients, customers, and other visitors.
Answered phone promptly and directed incoming calls to correct offices.
Responded to inquiries from callers seeking information.
Waitress
Hectors Mexican Restaurant
10.2020 - 06.2023
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Used cash registers and credit card machines to cash out customers.
Kept server areas clean and stocked to increase efficiency while working tables.
Greeted new customers, discussed specials and took drink orders.
Secretary
Classic Bmw
10.2018 - 10.2020
Answered multi-line phone system and greeted callers enthusiastically.
Scheduled appointments and conducted follow-up calls to clients.
Maintained office supplies inventory by checking stock and ordering new supplies.
Provided clerical support to company employees by copying, faxing and filing documents.
Floor Manager
Whatzup
06.2014 - 10.2018
Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
Made personal recommendations for customers by sharing product knowledge and demonstrating product.
Established and optimized schedules to keep coverage and service in line with forecasted demands.
Education
High School Diploma -
Mabank High School
Mabank, TX
06.2015
Skills
Reliable and Responsible
Public Relations
Relationship Building
Strong Attention to Detail
Data Entry and Database Skills
Verbal and Written Communication
Customer Service
Administrative Support
Scheduling
Service assistance
Customer Engagement
Timeline
Clinic Associate
Kleiman-Evangelista Eye Center
10.2023 - Current
Receptionist
Access Plumbing
06.2023 - 10.2023
Waitress
Hectors Mexican Restaurant
10.2020 - 06.2023
Secretary
Classic Bmw
10.2018 - 10.2020
Floor Manager
Whatzup
06.2014 - 10.2018
High School Diploma -
Mabank High School
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