Breanna Lowe
Jacksonville,NC
Summary
Reliable Student Success Coordinator/English Instructor enthusiastically pursuing new opportunities. Team player with an outgoing and positive demeanor. Gifted with skills in oral and written communication, active listening, and problem-solving. Self-motivated to make decisions that positively impact customers, team members, and company. Qualified at enhancing customer experiences.
Overview
13
13
years of professional experience
6
6
Years of teaching in higher education
5
5
Years managing large-format retail stores
Work History
Student Success Coordinator
Coastal Carolina Community College
10.2022 - 08.2025
- Create various course calendars for approximately 5 meeting patterns each semester, including 16-week, 12-week, and 8-week meetings for online, hybrid, and partial courses.
- Manage master course Blackboard and Canvas for the College Transfer Success program, which housed content for approximately 15 courses each semester.
- Trained new instructors annually to standardize teaching practices and course delivery.
- Maintain online resource hub containing helpful articles, videos, and links related to College Transfer Success and teaching strategies for 70+ instructors.
- Chaired the Steering Committee for College Transfer Success, setting agendas, taking minutes, and coordinating statewide curriculum updates.
English Instructor
Coastal Carolina Community College
01.2020 - 08.2025
- Delivered clear, engaging instruction in reading, writing, vocabulary, and grammar to high school dual-enrollment and adult learners, tailoring materials to varied age groups and skill levels.
- Developed and adapted instructional methods tailored to individual student needs including mental activities, visual aids, group work, written tasks, and creative tasks.
- Cultivate a positive learning environment by fostering open communication, mutual respect, and active listening skills among students and faculty.
- Teach in online settings through Blackboard and Canvas to 25 students using recorded video lectures, discussion boards, lectures, online video calls, class blogs, and online games.
Financial Services Representative
Verizon
11.2019 - 01.2020
- Reached out to approximately 30 account holders daily to discuss past-due accounts, maintaining the demands of a busy and productive department.
- Empathized with customers' financial situations by demonstrating an understanding of their situation while working together to find beneficial solutions.
- Achieved successful debt collection results by utilizing negotiation skills and developing customized payment plans.
Assistant Store Manager
Yankee Candle
01.2019 - 12.2019
- Engaged with approximately 100 customers daily, providing personalized interactions through one-on-one sales strategies such as tailored candle scents or personalized photos for candles.
- Implemented floor plans to display new and featured products to increase traffic through the store and made shopping accessible for all shoppers.
- Interviewed, hired, and mentored new employees on company policies, procedures, and best practices to ensure success within the company.
- Ensured the safe was balanced, overseeing inventory management, and supervising a team of up to 3 sales employees.
Assistant Store Manager
Old Time Pottery
10.2014 - 08.2018
- Supervised a team of 7 employees including a team lead, cashiers, and stock team in tasks that included sales, inventory, cash handling, and customer interaction.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Refreshed store displays weekly with new and featured products to bring in new customers and make shopping easy and exciting.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Adjunct English Instructor
University Of North Carolina At Wilmington
08.2015 - 12.2015
- Initiated, facilitated, and moderated classroom discussions about American Literature for a class of 25 college-level English students.
- Increased student participation in class discussions by creating thought-provoking prompts and encouraging diverse perspectives.
- Evaluated and graded students' essays, projects, and exams.
Graduate Assistant
UNCW
06.2014 - 08.2014
- Managed administrative tasks such as grading, scheduling, and record-keeping to ensure smooth operations within the English department.
- Served as a liaison between 3 faculty members and approximately 100 students to address concerns or issues related to coursework or academic policies.
- Administered coursework, graded assignments, and provided constructive feedback to students.
Front End Manager/ Office Assistant
Food Lion
06.2012 - 07.2014
- Oversaw cash handling procedures, minimizing discrepancies in end-of-day reports through diligent monitoring of transactions.
- Monitored cash drawers in 7 checkout stations to verify adequate cash supply.
- Maintained excellent store appearance by enforcing cleanliness standards and delegating tasks to team members effectively.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
Education
Master of Arts - English Language And Literature
University of North Carolina At Wilmington
Wilmington, NC05.2015
Bachelor of Arts - English
West Virginia University
Morgantown, WV05.2012
Skills
- Academic Advising
- Composition & Rhetoric
- Critical Thinking
- Customer Service & Support
- Written & Oral Communication
- Reliability & Trustworthiness
- Student Engagement
- Interpersonal Skills
- Problem-solving Abilities
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Accomplishments
- Coached 10–15 students each semester on registration planning, program completion, transfer credit evaluation, and general education requirements
- Facilitated ACA Faculty Trainings and delivered faculty training and support, onboarding 5–10 instructors each semester on course content and instructional technology
- Co-facilitated Faculty Advisor Trainings, providing curriculum guidance and instructional strategies for new and adjunct instructors
- Presented “Supporting Transfer Success: ACA Strategies for All Classrooms,” Workshop with Q&A and Resource Sharing, Coastal Carolina Community College, Spring 2025
- Collaborated with Academic Advisors and the College Transfer Faculty Advising Coordinator to co-facilitate faculty advisor training, delivering strategies and processes for effective student advising
- Co-chaired editorial board, edited and curated student submissions, wrote event scripts, created visuals, and coordinated launch events.
Additional Information
- English 501 – Intro to Research Methods
- English 502 – Intro to Literary Theory
- English 513 – Studies in Poetry
- English 551 – Studies in Professional Writing
- English 564 – Studies in Children's/Young Adult Literature
Certification
Crisis Response & Student Support:
- De-Escalation and Mental Health Awareness
- Handling Basic Crisis Situations
- Food Insecurity Training
Diversity, Equity & Inclusion
- Intersectional Feminism
- Safe Zone Training
- Autism Lunch and Learn
Instructional Design & Online Teaching (QM Certified)
- Designing an Online Course
- Academy for Online Instructors
Higher Education Engagement
- Faculty Mentor Program
- Community College Connection (UNCW)
Instructional Tools & Technology:
- VoiceThread: New Assignment Features Workshop
- Canvas Workshop
Timeline
Student Success Coordinator
Coastal Carolina Community College
10.2022 - 08.2025
English Instructor
Coastal Carolina Community College
01.2020 - 08.2025
Financial Services Representative
Verizon
11.2019 - 01.2020
Assistant Store Manager
Yankee Candle
01.2019 - 12.2019
Adjunct English Instructor
University Of North Carolina At Wilmington
08.2015 - 12.2015
Assistant Store Manager
Old Time Pottery
10.2014 - 08.2018
Graduate Assistant
UNCW
06.2014 - 08.2014
Front End Manager/ Office Assistant
Food Lion
06.2012 - 07.2014
Master of Arts - English Language And Literature
University of North Carolina At Wilmington
Bachelor of Arts - English
West Virginia University