Adaptable and collaborative professional with a versatile background in customer service and testing operations. Known for strong attention to detail and effective training of new staff, ready to contribute to enhancing operational efficiency.
Overview
10
10
years of professional experience
Work History
Testing Technician
SCF
Bradenton, Florida
03.2025 - Current
Conducted equipment tests to ensure compliance with safety standards.
Operated testing machinery to assess product functionality and reliability.
Recorded test results and maintained accurate documentation for quality control.
Collaborated with team members to troubleshoot testing issues effectively.
Assisted in preparing testing setups and calibrating instruments as needed.
Barista
SCF
09.2024 - 03.2025
Prepared and served high-quality beverages to customers.
Operated espresso machines and other coffee equipment efficiently.
Maintained cleanliness and organization of the coffee shop area.
Collaborated with team members to ensure smooth service flow.
Managed inventory by restocking supplies as needed.
Produce Clerk
Publix
Bradenton, Florida
05.2019 - 12.2023
Assisted customers with product selection and provided knowledgeable recommendations.
Stocked and organized produce displays for optimal freshness and presentation.
Maintained cleanliness and sanitation standards in the produce department area.
Collaborated with team members to ensure efficient workflow during peak hours.
Trained new staff on proper handling and storage of fresh produce items.
Seasonal Worker
Target
Bradenton, Florida
11.2021 - 04.2022
Managed inventory levels to ensure product availability and minimize stockouts.
Assisted customers with product selection and provided knowledgeable recommendations.
Organized merchandise displays to enhance product visibility and customer engagement.
Trained new staff on store policies, product knowledge, and customer service standards.
Maintained a clean and organized sales floor to create a welcoming shopping environment.
E-Commerce Assistant Manager
Kroger
Maineville, Ohio
04.2016 - 05.2019
Managed daily operations of e-commerce platform and website content updates.
Developed promotional campaigns to enhance customer engagement and drive sales.
Trained new staff on e-commerce procedures and best practices for customer service.
Collaborated with marketing team to execute digital advertising initiatives effectively.
Worked with cross-functional teams such as IT, Marketing, Sales and Customer Service to ensure successful implementation of e-commerce initiatives.