Highly organized professional with a B.A. and multiple years of school district volunteering, transitioning to a full-time teaching role. Eager to bring creative lesson planning and a patient approach to classroom management to the Cleveland team.
Overview
9
9
years of professional experience
Work History
Sales and Marketing Coordinator
Enterprise Mobility
St Louis, MO
08.2021 - 12.2024
Partnered closely with internal teams and Shared Services to identify trends and streamline the customer experience.
Developed and managed content for social media platforms to engage target audiences.
Communicated weekly, monthly, and annual reports to relevant groups and lead performance review calls
Acted as the primary contact for assigned groups, answering inquiries and resolving issues related to processing, accounting, and compliance.
Assistant Manager
Enterprise Rent-A-Car
08.2018 - 08.2021
A dedicated and enthusiastic Manager, with extensive experience in Customer Service, Operations, Human Resource Management, Sales, Marketing and Financial Performance. Encourage a work environment where we work hard and reward hard work while having fun.
Manage relationships and negotiate contracts with referral accounts to ensure customer and account satisfaction while maximizing branch profits.
Set performance goals and establish key performance indicators within branch and area.
Management of Customer Service, Sales, Marketing, and overall Operations.
Manage operations with yearly revenue over $1.5 million. Increased sales 20% over last year with fleet growth over 10%.
Review and analyze reports, financial statements, and billing daily.
Conduct sales calls to old and new accounts to develop new relationships and transportation strategies that support their business needs.
Effectively communicate with customers, vendors and co-workers to maximize sales, customer service experience and operational plans.
Forecast, plan and execute branch strategies on monthly basis.
Account Executive
Nexstar Broadcasting Group
01.2017 - 07.2018
Created detailed advertising and marketing campaigns to facilitate the attainment of goals and quotas for local business owners. Managed the entire sales cycle from prospecting clients to securing a deal. Represent and uphold WTAJ-TV and the Johnstown community.
Managed $550,000+ in billing client accounts.
Obtained 10 new long-term business clients within first year of employment.
Negotiated and secured marketing campaigns and budgets.
Held complete accountability of own schedule, budgets, and customer service.
Worked with a diverse background of clients
Measured and monitored the success of digital marketing campaigns.
Researched business trends, news and client brands to better understand and assist in capturing a greater Share of Voice.
Attained budgeted revenue goals through effective solicitations, promotions and service.
Extended client’s advertising budget through barter and trade.
Created and presented advertising strategies and ideas for local business owners.
Marketing Assistant
Conemaugh Health System
12.2015 - 12.2016
Created, managed and distributed social media and email content for all 11 Conemaugh Health System locations. Worked with
Recruited, hired, developed and retained sales associates to ensure the store is sufficiently staffed to meet the needs of the business.
Trained, developed and coached the associate team; provided appropriate level of performance feedback to increase confidence and capability.
Supported the annual review process for sales associates.
Proactively identified customer and performance issues and communicated them to store management in a timely manner; collaborated to develop and implement a plan for resolution.
Executed all daily operational procedures and support the management team to ensure the store audit compliance and shrink results met company loss prevention standards.
Education
Bachelor of Arts - Communication: Concentration in Marketing, Advertising & Public Relations
Marketing & Media Communications Coordinator at Consulting Resource Group Internatinal Inc.Marketing & Media Communications Coordinator at Consulting Resource Group Internatinal Inc.