Accomplished CMA with a proven track record at The Oaks Assisted Living, enhancing patient satisfaction through compassionate care and efficient patient management. Skilled in vital signs monitoring and fostering patient relationships, I significantly contribute to team success with strong communication and problem-solving abilities. Demonstrated commitment to healthcare excellence and patient confidentiality.
Overview
7
7
years of professional experience
1
1
Certification
Work History
CMA
The Oaks Assisted Living
Carrollton, GA
07.2024 - Current
Obtained client medical history, medication information, symptoms, and allergies.
Mentored junior staff members on best practices in accounting procedures, fostering a collaborative work environment conducive to professional growth.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Performed medical records management, including filing, organizing and scanning documents.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Prepared lab specimens for diagnostic evaluation.
Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
Measured patient pulse ox.
Collected and documented patient medical information such as blood pressure and weight.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Oriented and trained new staff on proper procedures and policies.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
CMA
Buchanan Healthcare Center
Buchanan, GA
05.2023 - 06.2024
Obtained client medical history, medication information, symptoms, and allergies.
Sanitized, restocked, and organized exam rooms and medical equipment.
Performed medical records management, including filing, organizing and scanning documents.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Oversaw and maintained patients' rooms, group living areas, and nurse stations.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Conducted basic physical assessments on new admissions to gather baseline data for nursing staff evaluation.
Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Ensured prompt response to call lights, addressing patient needs in a timely manner.
Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
Assisted patients with daily living activities, promoting independence and dignity.
Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
Supported ambulation and physical therapy needs by conducting planned exercise routines.
Administered prescribed medications under the supervision of a registered nurse, ensuring adherence to safety protocols.
Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Reduced patient stress levels through effective communication and active listening skills.
Enhanced patient satisfaction by providing compassionate and attentive care.
Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process.
Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
Helped clean and prepare patient consultation rooms to maintain hygiene standards
Helped patients with self-feeding and assisted feeding, based on individual needs.
Supported needs of 50+ residents under long-term care.
CMA
The Thomas Kelly Foundation
Buchanan, GA
02.2022 - 03.2023
Obtained client medical history, medication information, symptoms, and allergies.
Performed medical records management, including filing, organizing and scanning documents.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Prepared lab specimens for diagnostic evaluation.
Taught patients about medications, procedures, and care plan instructions.
Mentored junior staff members on best practices in accounting procedures, fostering a collaborative work environment conducive to professional growth.
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Oversaw and maintained patients' rooms, group living areas, and nurse stations.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Conducted basic physical assessments on new admissions to gather baseline data for nursing staff evaluation.
Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Ensured prompt response to call lights, addressing patient needs in a timely manner.
Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Assisted patients with daily living activities, promoting independence and dignity.
Supported ambulation and physical therapy needs by conducting planned exercise routines.
Administered prescribed medications under the supervision of a registered nurse, ensuring adherence to safety protocols.
Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Reduced patient stress levels through effective communication and active listening skills.
Enhanced patient satisfaction by providing compassionate and attentive care.
Helped patients with self-feeding and assisted feeding, based on individual needs.
Responded to patient requests for supplies and personal comfort items such as extra blankets.
Helped patients complete range of motion exercises to prevent loss of function during care.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Prevented cross-contamination by cleaning and sterilizing equipment.
Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Togo Server
Cracker Barrell
Bremen, GA
10.2021 - 02.2022
Increased drink, appetizers, entree, and dessert orders by suggestively selling daily specials or popular items.
Arranged items in containers and bags, taking care to segregate items by temperature and optimize loading order to maximize stability of to-go containers and protect food during transportation.
Supported overall restaurant operations by assisting other team members during high-volume periods as needed, fostering a collaborative work culture.
Provided expert knowledge of menu items and ingredients when interacting with customers, facilitating informed decision-making for their meal choices.
Served as a reliable team player by covering shifts when necessary to maintain optimal staffing levels during busy periods.
Contributed to a positive dining atmosphere by maintaining a clean and organized workspace, enhancing the overall guest experience.
Demonstrated excellent communication skills when interfacing with customers over the phone or in-person, resulting in positive feedback and repeat business.
Upheld strict sanitation standards through routine cleaning of workstations and dining areas, promoting a safe environment for all patrons.
Expedited food preparation for timely pick-up, ensuring top-notch service for all guests.
Greeted customers and answered inquiries regarding menu items and specials.
Processed customer payments and balanced cash drawers.
Demonstrated knowledge of menu items and corresponding ingredients.
Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
Verified prepared food met standards for quality and quantity before serving to customers.
Leveraged hand-held trays and buffet carts to serve food and beverage items to guests.
Utilized POS system to receive and process food and beverage orders.
Reviewed orders to determine appropriate delivery inclusions such as utensil type and quantity, napkins, straws, and promotional coupons.
Salad Bar Manager
Backwoods Steakhouse
Tallapoosa, GA
02.2018 - 03.2020
Improved customer satisfaction by consistently providing fresh and high-quality salads.
Assured consistency across all salad offerings by following established recipes and closely monitoring the outcome.
Enhanced salad presentation with attention to detail and creative arrangements.
Demonstrated excellent multitasking abilities by preparing multiple orders simultaneously without sacrificing quality or accuracy.
Achieved higher levels of teamwork among kitchen staff through effective communication and collaboration during busy shifts.
Maintained a clean and sanitary work environment, adhering to all health department regulations and guidelines.
Mastered various knife skills, chopping and slicing ingredients quickly without compromising quality.
Collaborated with team members to ensure smooth operations during peak service hours.
Trained new staff members in proper food handling procedures, safety protocols, and efficient salad preparation techniques.
Motivated staff to perform at peak efficiency and quality.
Provided exceptional customer service, addressing concerns promptly and professionally.
Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Reduced food waste by utilizing proper portion control techniques and monitoring inventory levels.
Contributed to overall workplace safety by promptly addressing spills or other hazards within the salad prep area.
Oversaw food preparation and monitored safety protocols.
Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.