Summary
Overview
Work History
Education
Skills
Timeline
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Breanna MErcado

River Grove,IL

Summary

Highly motivated [Type] Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Overview

3
3
years of professional experience

Work History

Team Lead

Cinnabon
05.2021 - Current
  • Improved team productivity by implementing efficient project management strategies and streamlining communication channels.
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
  • Led cross-functional teams for successful project execution while maintaining strong collaboration among team members.
  • Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
  • Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
  • Championed continuous improvement initiatives that resulted in optimized processes leading to cost savings for the organization.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Coached team members in techniques necessary to complete job tasks.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Adjusted equipment to meet different productivity levels.
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Worked with team to identify areas of improvement and devised solutions based on findings.
  • Promoted high standerds through personal example to help each member understand expected behavious and standards.
  • Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.

Assistant Preschool Teacher

Love And Learn Childcare
01.2022 - 05.2022
  • Enhanced student engagement by incorporating interactive activities and hands-on learning experiences.
  • Collaborated with lead teachers to develop and implement age-appropriate curriculum for preschoolers.
  • Provided individualized support for students, addressing unique learning needs and fostering growth in all areas.
  • Established a nurturing classroom environment that promoted inclusivity, emotional well-being, and social development.
  • Fostered strong parent-teacher relationships through regular communication about student progress and goals.
  • Assisted in the planning and execution of various extracurricular activities to enrich students'' overall educational experience.
  • Maintained a clean, safe, and organized classroom space conducive to learning and creativity.
  • Implemented behavior management strategies effectively, promoting a positive atmosphere within the classroom.
  • Supported lead teacher in conducting assessments to measure student progress and identify areas requiring additional focus.
  • Aided in the preparation of instructional materials, ensuring resources were readily available for each lesson.
  • Assisted in monitoring student performance data to inform instructional decisions tailored to meet individual needs.
  • Managed daily routines such as snack time transitions smoothly while maintaining a calm and focused environment.
  • Served as a positive role model for students, demonstrating professionalism, empathy, and enthusiasm in all interactions.
  • Taught children with creative approaches, methods, and techniques.
  • Maintained tidy and clean classroom consistent with safety and health standards.
  • Encouraged children to interact with each other and participate in group activities.
  • Educated students in foundational concepts such as shapes, numbers, and letters.
  • Supervised children during in-classroom activities and on playground.

Sales Associate

Aldo Shoes

Education

High School Diploma -

East Leyden High School
Schiller Park, IL
05.2025

Skills

  • Business Development
  • Order Processing
  • Promotional support
  • Client Account Management
  • Reliable and punctual
  • Adapt to diverse groups
  • POS System Operation
  • Cash Handling Accuracy
  • Goal-Oriented
  • Store Opening and Closing
  • Listening Skills
  • Multi-tasking strength
  • Dispute Mediation
  • Money Transfer Systems
  • Exceptional customer service
  • Meeting deadlines
  • Building rapport
  • Complex Problem-Solving
  • Cash Register Operation
  • Strategic Planning
  • Relationship selling
  • Expert in [Subject]
  • Teamwork and Collaboration
  • Verbal/written communication
  • Sales expertise
  • Point of sale operation
  • Problem-Solving
  • Customer Service

Timeline

Assistant Preschool Teacher

Love And Learn Childcare
01.2022 - 05.2022

Team Lead

Cinnabon
05.2021 - Current

Sales Associate

Aldo Shoes

High School Diploma -

East Leyden High School

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Breanna MErcado