Summary
Overview
Work History
Education
Skills
Timeline
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Breanna Miller

Summary

Offering positive attitude and knack for connecting with people, eager to learn and grow in dynamic environment. Contributes to creating engaging guest experience and is quick to adapt to new responsibilities. Ready to use and develop customer service and communication skills in the Premium Services VIP Tour Support Team.

Overview

7
7
years of professional experience

Work History

Disney College Program Intern

Walt Disney World Company
01.2025 - Current
  • Resolved guest concerns or complaints professionally and expediently, upholding Disney''s commitment to excellent service standards.
  • Maintained a thorough understanding of Disney brand values while representing the company in an exemplary manner at all times.
  • Assisted in creating magical moments for park visitors through engaging interactions and personalized attention.
  • Utilized problem-solving skills to address complex guest inquiries or situations, resulting in satisfactory outcomes for both parties.
  • Maintained high standards of personal appearance by adhering to Disney''s grooming guidelines at all times.
  • Collaborated with team members to maintain cleanliness and organization of various areas within the park.
  • Collaborated in professional team to solve workflow issues.
  • Ensured guest safety by enforcing established rules and regulations throughout the park premises consistently.
  • Demonstrated knowledge of park attractions, amenities, and services to provide accurate information to guests upon inquiry.
  • Attended regular training sessions to stay current on company policies, safety protocols, and operational updates.
  • Cultivated a positive work environment by consistently demonstrating enthusiasm, initiative, and a strong work ethic throughout the internship experience.
  • Exhibited strong communication skills when interacting with diverse audiences including guests from various cultural backgrounds or age groups.
  • Remained flexible with scheduling demands, accommodating changes as needed during peak periods or special events.
  • Enhanced guest experiences by providing exceptional customer service and maintaining a positive attitude.

Volunteer

New Tampa Performing Arts Center
09.2024 - 12.2024
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.
  • Communicated with staff members to stay informed about volunteer opportunities and events.
  • Represented organization positively and professionally while providing community with much-needed services.

Event Volunteer

Fort Johnson Baptist Church
11.2018 - 12.2020
  • Contributed to the overall success of events by maintaining a positive attitude, exhibiting strong teamwork skills, and being proactive in addressing any challenges that arose during planning or execution.
  • Maintained cleanliness throughout the venue during events, contributing to a positive overall experience for attendees and organizers alike.
  • Assisted with setup and teardown of event spaces, contributing to timely execution and efficient transitions.
  • Demonstrated commitment to punctuality and reliability by consistently arriving on time for volunteer shifts and staying until all tasks were completed.
  • Demonstrated strong problem-solving skills by addressing any issues that arose during events promptly and effectively.
  • Promoted event engagement by actively participating in activities and encouraging attendees to do the same.
  • Provided general cleaning of venue spaces before, during, and after events.
  • Coordinated with coworkers to help customers, achieving efficient operations and high customer satisfaction.

Education

Associate of Science - Live Entertainment Design And Production

Valencia College
Orlando, FL
05-2027

Skills

  • Strong teamwork
  • Exceptional communication
  • Teamwork and collaboration
  • Quick learner
  • Problem-solving
  • Dependable and reliable
  • Attention to detail
  • Multitasking and organization
  • Leadership qualities
  • Time management expertise
  • Customer service

Timeline

Disney College Program Intern

Walt Disney World Company
01.2025 - Current

Volunteer

New Tampa Performing Arts Center
09.2024 - 12.2024

Event Volunteer

Fort Johnson Baptist Church
11.2018 - 12.2020

Associate of Science - Live Entertainment Design And Production

Valencia College

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