Breanna Morales
San Antonio
Summary
Detail-oriented, hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
14
14
years of professional experience
Work History
Lead Billing Specialist
Daniels Moving and Storage
07.2022 - 06.2025
- Prepared itemized statements, bills, or invoices and recorded amounts due for services rendered.
- Collaborated with the collections team to recover overdue payments from clients, maintaining cash flow and minimizing writeoffs.
- Reduced errors in financial records by conducting regular audits of billed accounts.
- Researched and resolved billing discrepancies to enable accurate billing.
Lead Billing Specialist
Lone Star Relocation Services
09.2020 - 06.2022
- Research and resolve billing inquiries concerning invoice accuracy, cost discrepancies, and contract compliance
- Ensure invoices are submitted within the allowable timeframe and followed up on A/R reports
- Analyzed customer accounts to identify discrepancies and resolve billing issues promptly.
Lead Billing Specialist
Central Transportation Systems
03.2016 - 05.2020
- Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
- Coordinated Military, GSA, COD, ITGBL, and NA moves prior to start date through completion.
- Enhanced customer satisfaction with timely and accurate invoice generation.
- Managed accounts receivable collections efforts, decreasing outstanding balances owed to the company.
CASHIER/NIGHT CREW LEADER
Tres Amigos
12.2014 - 10.2015
- Operated cash register and accurately processed payments, returns, and exchanges.
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
ASSISTANT MANAGER
Family Dollar
05.2014 - 12.2014
- Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations.
- Resolved customer complaints quickly and effectively while maintaining a high level of professionalism.
- Managed daily operations of the store, including scheduling staff, assigning tasks, and overseeing inventory control processes.
ASSISTANT MANAGER
Burke's Outlet
01.2013 - 05.2014
- Helped oversee the daily operations of the store, managing staff and inventory.
- Managed daily operations of the store, including scheduling staff, assigning tasks, and overseeing inventory control processes.
- Maintained hands-on knowledge of job roles and regularly stepped in to perform business duties.
CASHIER
Harbor Freight Tools
06.2011 - 05.2014
- Unloaded and processed freight, ensuring prompt transition to sales floor
- Operated cash register and accurately processed payments, returns, and exchanges.
- Provided excellent customer service by greeting customers and offering assistance.
Education
No Degree - Medical Billing And Coding
U.S. Career Institute
Fort Collins, CO12-2025
Skills
- Accounting
- Customer service
- Data Entry
- Invoicing
- Background in collections
- Billing and payments
- Relationship building
Timeline
Lead Billing Specialist
Daniels Moving and Storage
07.2022 - 06.2025
Lead Billing Specialist
Lone Star Relocation Services
09.2020 - 06.2022
Lead Billing Specialist
Central Transportation Systems
03.2016 - 05.2020
CASHIER/NIGHT CREW LEADER
Tres Amigos
12.2014 - 10.2015
ASSISTANT MANAGER
Family Dollar
05.2014 - 12.2014
ASSISTANT MANAGER
Burke's Outlet
01.2013 - 05.2014
CASHIER
Harbor Freight Tools
06.2011 - 05.2014
No Degree - Medical Billing And Coding
U.S. Career Institute
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