Breanna Munoz
Ripon,CA
Summary
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Overview
6
6
years of professional experience
Work History
Assistant Cafe Manager
Google
04.2017 - 04.2023
- Trained cafe employees to consistently exceed customers' expectations and provide superior service.
- Kept cafe in full compliance with health code standards and achieved consistent scores above.
- Introduced new menu items to add variety and selections and meet customer preferences.
- Minimized risks of cross-contamination and infection by directing team members to regularly clean and sanitize surfaces.
- Filled in for absent employees in any position in cafe, keeping operations efficient even when short-handed.
- Forecasted demand and scheduled employees effectively to handle coverage needs.
Education
High School Diploma -
Evergreen Valley High School
San Jose, CA06.2011
Skills
- Sales Tracking
- Customer Engagement
- Timekeeping
- Menu Updating
- Food Orders
- Sanitation
- Scheduling
- Cost Monitoring
- Expiration Monitoring
Languages
Spanish
Native or Bilingual
Timeline
Assistant Cafe Manager
Google
04.2017 - 04.2023
High School Diploma -
Evergreen Valley High School
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