Summary
Overview
Work History
Education
Skills
Timeline
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Breanna Mutaali Gamblin

Sandusky,OH

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

6
6
years of professional experience

Work History

Customer Service Representative & Web Support

K&K Interiors
05.2021 - Current
  • Responsible for customer service inquiries and assistance
  • Provide web support for online platforms
  • Engage with online customers to promptly identify and resolve web-related issues, ensuring a positive online shopping experience
  • Provide technical assistance for navigating the company website, resolving login issues, and addressing inquiries related to online transactions.

Packer

Imagine Baking Inc
06.2020 - 05.2021
  • Conducted daily temperature checks to ensure CDC guidelines compliance
  • Verified quality of packaging, including seals and dates
  • Measured, weighed, and counted products and materials
  • Examined and inspected containers to meet packing specifications
  • Assembled cartons, crates, and containers using hand tools.

Front Desk Agent

Kalahari Resorts & Convention Center
02.2020 - 06.2020
    • Greeted, registered, and assigned guests to rooms
    • Made and confirmed reservations
    • Posted charges for rooms, food, or telephone calls manually using a computer.

Call Center Agent

Kalahari Resort & Conventions
01.2018 - 02.2020
  • Managed reservations and provided information to clients
  • Obtained client information through telephone calls and interviews.

Education

Associates of Science Degree - Visual Communication Technology

BGSU Firelands Community College
Huron, OH
05.2016

Skills

  • Marketing
  • Adobe Creative Suite (InDesign, Illustrator, Photoshop)
  • Web Design
  • Customer Service
  • Microsoft Office (Excel, PowerPoint, Word)
  • Leadership
  • Attention to Detail
  • Teamwork
  • Computer Skills
  • Graphic Design
  • Documentation Review
  • Photography
  • Information Security
  • Paperwork Processing
  • Account Updating
  • Consultative Sales

Timeline

Customer Service Representative & Web Support

K&K Interiors
05.2021 - Current

Packer

Imagine Baking Inc
06.2020 - 05.2021

Front Desk Agent

Kalahari Resorts & Convention Center
02.2020 - 06.2020

Call Center Agent

Kalahari Resort & Conventions
01.2018 - 02.2020

Associates of Science Degree - Visual Communication Technology

BGSU Firelands Community College

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Breanna Mutaali Gamblin