Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Olive Garden. Proven ability to enhance guest engagement and optimize operations, resulting in increased customer satisfaction. Proficient in cash handling and training team members, driving performance improvements in fast-paced environments.
Work History
Server
10 Months
Olive Garden Restaurant | 10.2025 - Current
Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
Managed table assignments, optimizing seating efficiency during peak hours.
Collaborated with kitchen staff to ensure timely food delivery and quality standards.
Trained new servers on menu items, service protocols, and operational procedures.
Crew Member
1 Year
Foxconn | 09.2024 - 09.2025
Trained new crew members on operational procedures and safety guidelines, enhancing team performance.
Collaborated with team members to meet daily production goals while maintaining safety protocols.
Operated assembly line machinery, ensuring efficient production flow and adherence to quality standards.
Monitored equipment performance, identifying issues and coordinating repairs to minimize downtime.
Service Crew Member/Pharmacy Intern
10 Months
Walgreens | 03.2023 - 01.2024
Delivered exceptional customer service by addressing inquiries and resolving issues efficiently.
Operated POS systems to process transactions while ensuring compliance with company policies.
Maintained store inventory accuracy through regular stock checks and organization of merchandise displays.
Collaborated with team members to optimize workflow and enhance overall store performance.
Shift Manager/Crew Member
8 Years 1 Month
Mcdonalds | 01.2015 - 02.2023
Supervised daily operations to ensure compliance with company standards and procedures.
Coordinated team training sessions to enhance service delivery and operational efficiency.
Monitored inventory levels and processed orders to maintain stock availability for peak hours.
Implemented scheduling strategies to optimize labor costs while meeting customer demand.