Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Timeline
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BreAnna Paige

Birmingham,AL

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Administrative Clerk

Birmingham Police Department
Birmingham, AL
08.2022 - Current
  • Answered phone to take messages or redirect calls to colleagues.
  • Organized and maintained filing systems both electronically and manually.
  • Performed data entry duties to update client information in databases.
  • Provided assistance to other departments when needed.
  • Delivered exceptional customer service through direct communication with clients and team members.
  • Maintained records and personnel files to drive administration and office support.
  • Produced and distributed memos, newsletters and other forms of communication.

Sales Associate

Old Navy
Leeds, AL
11.2020 - 10.2021
  • Greeted customers and provided exceptional customer service.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Answered incoming telephone calls to provide store, products and services information.
  • Worked with fellow sales team members to achieve group targets.
  • Assisted customers with product selection, sizing and styling.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.

Cashier

Chipotle Grill
Birmingham, AL
02.2021 - 08.2021
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Performed other duties as assigned by management.
  • Stocked shelves with merchandise when needed.
  • Followed food safety regulations pertaining to sanitation, food handling and storage.
  • Served meals to customers in a friendly and courteous manner.

Package Handler

FedEx
Birmingham, AL
11.2019 - 02.2020
  • Assisted in loading delivery trucks with prepared packages.
  • Scanned and sorted packages according to destinations and service type using handheld scanner.
  • Sorted packages to appropriate slide, line or belt for final distribution.
  • Organized packages according to type, size, destination, and other specifications.
  • Stacked boxes onto pallets in an efficient manner.
  • Reported any lost or damaged items to supervisors immediately upon discovery.
  • Loaded completed orders on pallets according to delivery numbers.
  • Resolved conveyor system issues by clearing jams and blockages.

Housekeeper

Hyatt Place Hoover
Birmingham, AL
06.2019 - 08.2019
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Changed bed linens and towels, tidied up rooms.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Used cleaning chemicals following proper guidelines.
  • Emptied trash receptacles throughout the property.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Responded to requests from guests regarding housekeeping needs.
  • Followed safety procedures when handling hazardous materials.
  • Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.

Food Service Cashier

Panera Bread
Birmingham, AL
04.2018 - 06.2019
  • Counted out opening and closing registers at start and end of shift accurately.
  • Greeted customers and provided prompt, friendly service.
  • Maintained a clean work area at all times.
  • Processed cash, credit card, and debit card transactions accurately and efficiently.
  • Operated POS systems correctly when completing transactions.
  • Verified customer orders for accuracy and completeness.
  • Ensured that all customers received their correct orders before leaving the premises.
  • Followed established health and safety guidelines while handling food items.
  • Cooked multiple orders simultaneously during busy periods.
  • Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.

Host

Chili's Bar and Grill
Fultondale, AL
02.2017 - 08.2017
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Maintained cleanliness of lobby area, including wiping down tables and chairs.
  • Provided excellent customer service by anticipating customer needs.
  • Managed incoming calls during busy shifts.
  • Took reservations over phone and in person.
  • Greeted guests upon arrival and provided them with menus.
  • Answered customer inquiries regarding the menu, restaurant services, and special promotions.
  • Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
  • Provided customers with accurate wait times and monitored waiting list.

Education

High School Diploma -

Fultondale High School
Fultondale, AL
05-2017

Bachelor of Arts - Social Work

Alabama A & M University
Normal, AL

Associate of Arts - Social Work

T.A. Lawson State Community College
Birmingham, AL

Skills

  • Customer Follow-Up
  • Daily Reporting
  • Correspondence Preparation
  • Database Entry
  • Clerical Support
  • Microsoft Office Suite
  • Cash Handling
  • Cash Register Operation
  • Hospitality Background
  • Freight Handling
  • Safe Food Handling

Accomplishments

  • Dean's List Fall 2018
  • Professional Development in Social work

Affiliations

  • Teens Who Care Youth Leader
  • Varsity Volleyball Captain
  • Alabama A&M University Choir

Certification

  • Alabama Law Enforcement Agency NCIC Certified
  • Heroism & Valor Award Recipient 2023

Timeline

Administrative Clerk

Birmingham Police Department
08.2022 - Current

Cashier

Chipotle Grill
02.2021 - 08.2021

Sales Associate

Old Navy
11.2020 - 10.2021

Package Handler

FedEx
11.2019 - 02.2020

Housekeeper

Hyatt Place Hoover
06.2019 - 08.2019

Food Service Cashier

Panera Bread
04.2018 - 06.2019

Host

Chili's Bar and Grill
02.2017 - 08.2017

High School Diploma -

Fultondale High School

Bachelor of Arts - Social Work

Alabama A & M University

Associate of Arts - Social Work

T.A. Lawson State Community College

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BreAnna Paige