Breanna Pardo
Victorville,CA
Summary
Versatile and dynamic professional with a proven track record at Walden Family Services, adept in stress management techniques and effective communication. Excelled in building therapeutic relationships and enhancing client care through meticulous case management and active listening. Skilled in leveraging adaptability and attention to detail to drive client success and operational efficiency.
Overview
5
5
years of professional experience
Work History
Mental Health Intern
Walden Family Servicies
San Bernardino, CA
08.2023 - 05.2024
- Conducted assessments to determine client eligibility for services.
- Coordinated referrals to outside providers and community resources.
- Collaborated with multidisciplinary teams to ensure continuity of care.
- Maintained accurate and up-to-date documentation of client progress notes and records according to agency policy and procedures.
- Educated clients about available resources and support systems within the community.
- Adhered to HIPAA regulations regarding confidentiality of patient information.
- Demonstrated strong interpersonal skills while interacting with clients, families, colleagues, supervisors, and other professionals in the field of mental health.
- Attended trainings related to evidence-based practices in mental health treatment.
- Developed therapeutic relationships with clients through active listening, empathy, respect, collaboration, trustworthiness, cultural sensitivity, and nonjudgmental attitudes.
- Provided case management services including monitoring client appointments and medication compliance.
- Organized recreational activities designed to improve socialization skills among clients.
- Created educational materials for use in individual or group therapy settings.
Accounting Assistant
Rio Hondo Community College District
Whittier, CA
11.2019 - 02.2020
- Assisted in the preparation of monthly financial statements and reports.
- Assisted with accounts receivable activities such as invoicing, collections, and deposits.
- Processed journal entries for accruals, amortization and other adjustments.
- Entered data into accounting software programs such as QuickBooks or Sage 50 Accounting Software.
- Provided support to upper management with special projects related to finance or accounting processes.
General Internist
Whittier Area First Day Coalition
Whittier, USA
09.2019 - 12.2019
- Shadowed caseworkers working at this shelter.
- I observed meetings with staff and clients, and reflected on my observations with the staff afterwards.
- I did file work through Excel and with physical paperwork.
- I helped individuals at the shelter find affordable housing and search for employment.
- I helped guide individuals through the process of receiving rent assistance.
- First Day serves approximately 2,300 unduplicated individuals through outreach, homelessness prevention, housing, health, advocacy, and other services on behalf of our clientele.
- They also serve the Greater Whittier network of providers and community members as a leader in cross-sector convening, information sharing, and volunteer coordination.
Education
Bachelors of Social Work - Social Work
Cal State University of Los Angeles
Los Angeles, CA05-2024
Skills
- Stress management techniques
- Active listening
- Case management
- Problem-solving abilities
- Effective communication
- Case management proficiency
- Multitasking
- Relationship building
- Maintain records
- Adaptability
- Attention to detail
- Time management abilities
Volunteer Experience
Food Server at Family Church 01/12-12/18.
Helped the church serve food to families in need along with the homeless community within the area.
Languages
Spanish
Limited
Timeline
Mental Health Intern
Walden Family Servicies
08.2023 - 05.2024
Accounting Assistant
Rio Hondo Community College District
11.2019 - 02.2020
General Internist
Whittier Area First Day Coalition
09.2019 - 12.2019
Bachelors of Social Work - Social Work
Cal State University of Los Angeles
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