Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Breanna Pribble

Gilbert,AZ

Summary

Competent Duty Manager effective at handling food service operations in fast-paced, high-volume environments. Veteran of service and skilled in managing people, projects and administrative operations. Offering 5 years of experience and dedication to business success.

Overview

5
5
years of professional experience

Work History

Manager on Duty/Server

The Seafood Market And Restaurant
05.2020 - Current
  • Responded to customer concerns by providing friendly, knowledgeable support and maintaining composure and professionalism.
  • Trained employees in essential job functions.
  • Initiated plans to improve customer relations, quality standards and service efficiency.
  • Handled employee-related issues to improve performance, professional conduct and attendance reliability.
  • Adhered to food safety guidelines to maintain total compliance.
  • Responsible for food cost control, ensuring all employees follow accurate portioning.
  • provided quick and friendly service
  • Oversaw kitchen operations, obtained certified food protection manager certificate.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Checked guests' identification before serving alcoholic beverages.
  • cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Kept register accurate through correct billing, payment processing and cash management practices.

Store Manager of Operations

Subway
05.2017 - 07.2019
  • Managed inventory control, cash control and store opening and closing procedures.
  • Created effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements while working around staff availability.
  • Responsible for conducting interviews, making all store hiring decisions as well as terminations.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Supervised guests at front counter, answering questions regarding products.
  • Rotated merchandise and displays to feature new products and promotions.
  • Coached sales associates on product knowledge by using wide variety of training tools.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Responsible for store food ordering, and tracking product borrowed or loaned to ensure all product was accurately accounted for.
  • responsible for filling out weekly reflections of all operations to ensure cooperate goals are being met.
  • Responsible for passing monthly inspections with subway franchise health inspectors.
  • Was placed PIC in other store locations, overseeing operations while other store managers were away.
  • Responsible for going to all manager trainings and meetings alongside district managers.


Education

Bachelor of Science - Criminology And Criminal Justice

Arizona State University
Tempe
10.2023

Minor Certification - Juvenile Justice

Arizona State University
Tempe, AZ
10.2023

Skills

  • Business Administration
  • Performance Management
  • Time Management
  • Employee Development
  • Performance Tracking and Evaluations
  • Scheduling and Coordinating
  • Staff Scheduling
  • Technical Proficiency
  • Operations Management
  • Delegating Work
  • Customer Service
  • Verbal and Written Communication
  • Inventory Management
  • Problem Resolution
  • Team Supervision
  • Maintaining Clean Work Areas
  • POS Inventory System Operation
  • Corrective Actions
  • POS Transactions
  • Safe Work Practices
  • Cash Management
  • Cocktail Knowledge
  • Table Setting

Accomplishments

During my educational Career I was duly initiated into the Tau Sigma National Honors Society for transfer students at ASU, through dedication of my time and efforts into my studies I was able to maintain the GPA standard required to be invited to join.

Timeline

Manager on Duty/Server

The Seafood Market And Restaurant
05.2020 - Current

Store Manager of Operations

Subway
05.2017 - 07.2019

Bachelor of Science - Criminology And Criminal Justice

Arizona State University

Minor Certification - Juvenile Justice

Arizona State University

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Breanna Pribble