Breanna Ramirez
Vista,CA
Summary
Qualified Bank Teller with proven history of customer service and transaction processing. Effective in building relationships and maintaining accuracy in cash handling. Demonstrated excellent communication and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Owner
Self
07.2020 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Hairstylist
Entourage Salon
09.2018 - 07.2020
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
Salon Manager
Supercuts
02.2017 - 09.2018
- Controlled inventory by tracking expenses, purchases, and shelf stock.
- Optimized work shifts, managed staff schedules, and ensured adequate coverage during peak hours to maintain exceptional customer service levels.
- Managed cash flow, business transactions, banking, and accounting processes.
- Resolved customer concerns promptly and efficiently to maintain a strong reputation within the local community.
- Scheduled employees to maintain adequate coverage during business hours.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
Assistant Salon Manager
Supercuts
09.2014 - 02.2017
- Streamlined salon operations for increased efficiency by implementing new appointment scheduling system.
- Prepared daily shifts based on demand and scheduled appointments.
- Reduced employee turnover by fostering open communication channels and addressing concerns promptly.
- Ensured consistent service quality by conducting regular staff training sessions on various techniques and practices.
- Supported Salon Manager with administrative tasks such as payroll processing and staff scheduling to ensure smooth operations.
Salon Receptionist
Supercuts
09.2013 - 11.2014
- Consistently kept reception area clean and tidy and maintained presence at desk area.
- Kept track of inventory levels for retail products, alerting management when reordering was necessary to avoid stockouts.
- Enhanced customer satisfaction by promptly greeting clients and efficiently managing appointments.
- Facilitated smooth transactions, accurately processing payments and maintaining balanced cash registers daily.
Hairstylist
Supercuts
11.2013 - 09.2014
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
- Increased salon revenue by upselling products and additional treatments during appointments.
Education
Cosmetology License - Cosmetolgy
Paul Mitchell The School San Diego
410 A St, San Diego, CA 9210108-2013
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Business management
- Marketing
- Staff management
- Staff hiring
- Inventory management
Timeline
Owner
Self
07.2020 - Current
Hairstylist
Entourage Salon
09.2018 - 07.2020
Salon Manager
Supercuts
02.2017 - 09.2018
Assistant Salon Manager
Supercuts
09.2014 - 02.2017
Hairstylist
Supercuts
11.2013 - 09.2014
Salon Receptionist
Supercuts
09.2013 - 11.2014
Cosmetology License - Cosmetolgy
Paul Mitchell The School San Diego
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