Dedicated and focused office assistant who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. + Microsoft Office proficiency Meticulous attention to detail Results-oriented Time management
Overview
17
17
years of professional experience
Work History
Delivery Driver
Amazon
Abilene, TX
03.2020 - Current
Adhered to all applicable traffic laws while driving delivery vehicle.
Ensured accurate completion of all paperwork associated with deliveries.
Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
Assisted warehouse personnel in packing orders when necessary.
Executive Assistant
Abilene Christian University
Abilene, TX
01.2017 - 03.2020
Fostered positive client interactions
Achieved successful outcomes through team leadership
Identified areas for improvement in documentation
Streamlined client correspondence
Developed skills in delivering compelling and engaging presentations
Monitored incoming emails and responded accordingly in a timely manner.
Prepared reports, presentations, agendas, minutes, and other documents as needed by the executive staff.
Answered telephone calls from customers or clients providing assistance where necessary.
Scheduled appointments for executives with external parties such as vendors or suppliers.
Administered and arranged comprehensive travel logistics, including booking flights and creating detailed itineraries.
Office Manager
Jerry's Auto Sales And Salvage
Abilene, Texas
03.2007 - 01.2017
Developed and implemented office policies and procedures.
Provided training to new hires on office policies and procedures.
Processed payroll accurately ensuring all employees were paid on time.
Supervised staff members, organized schedules and delegated tasks.
Organized company events including holiday parties, team building activities .
Reviewed contracts for accuracy prior to signing off on behalf of the company.
Ordered supplies and equipment to maintain adequate inventory levels.
Assisted in recruiting, onboarding and training new employees.
Maintained filing system for records, correspondence and other documents.
Education
Associate of Science -
Cisco College
Abilene, TX, US
12-2019
Real Estate -
Van Education Center Online
TX
Skills
Microsoft Office
Excel
Billing and coding
Quality Assurance
Order Verification
Dispatch Communication
Dependable and reliable
Safe Driver Training
Delivery Scheduling
Exceptional written and verbal communication skills
Problem-Solving
Time Management
Punctual and Reliable
Accomplishments
Increased office organization by developing more efficient filing system and customer database protocols.