Proficient in computer skills and showcasing exceptional telephone etiquette. Managed over 500+ guests per shift, significantly improving customer satisfaction. A fast learner and reliable team player.
Overview
4
4
years of professional experience
Work History
Frontline
Lambrusco’z To Go
12.2023 - Current
Ensure timely and accurate fulfillment of customer orders.
Facilitate seamless communication between front-of-house and back-of-house teams to enhance service efficiency.
Handled a significant volume of holiday catering orders efficiently alongside regular duties.
Managed merchandise distribution and effectively processed customer orders.
Server
Peppers Bar and Grill
10.2022 - 08.2023
Maintained exceptional service standards for 300+ guests during each shift.
Memorized comprehensive list of food and beverage selections.
Resolved guest concerns and provided information via phone support.
Managed cash and card transactions accurately.
Hostess
Main Street Tavern
04.2021 - 10.2022
Greeted and assisted over 500 guests per shift, ensuring efficient service.
Transported food and beverages with efficiency and safety.
Organized system for efficient table management and employee coordination.
Performed light cleaning duties, such as wiping down tables or sweeping floors.
Education
Bachelor of Science - Agriculture, Natural Resources Ecology and Management, Forest Ecology and Management
Oklahoma State University
05.2026
Completed 31 College Credit Hours -
Tulsa Community College
05.2023
Skills
Computer skills
Good Telephone Etiquette
Fast learner
Dependable and reliable
Awards
OSU Regents Distinguished Transfer Scholarship
Joseph Fleming Memorial Transfer Scholarship
Deans' Honor Roll
Timeline
Frontline
Lambrusco’z To Go
12.2023 - Current
Server
Peppers Bar and Grill
10.2022 - 08.2023
Hostess
Main Street Tavern
04.2021 - 10.2022
Bachelor of Science - Agriculture, Natural Resources Ecology and Management, Forest Ecology and Management