Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Breanna Rayray

Honolulu

Summary

Hard working individual. I can learn fast on the job and take work seriously. Great under pressure. Amazing people person , easy to talk to , very considerate. I have always become a trainer in all my jobs . I learn all I can as much as I can until I can move up in my career and learn more . I am very driven. I have great customer service .

Overview

5
5
years of professional experience

Work History

Server

Dave & Buster's
Honolulu
09.2024 - Current
  • Prepared drinks according to standard recipes.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Greeted guests and provided menus.
  • Stayed informed about daily specials, new menu items, promotions.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Provided excellent customer service to ensure satisfaction.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Maintained records of transactions made during shift as required by law or company policy.
  • Followed health safety guidelines when preparing and serving food products.
  • Took orders from customers accurately and in a timely manner.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Checked food before serving it to customers.
  • Delivered food orders promptly and courteously.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Assisted in training new servers.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Addressed complaints to kitchen staff and served replacement items.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Implemented feedback from customers to improve service quality and menu offerings.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Trained new employees on restaurant procedures and plating techniques.
  • Provided exceptional service to high volume of daily customers.
  • Trained new employees to perform duties.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Assisted in preparing salads, appetizers and desserts to speed up food service.
  • Prepared checks, itemizing total meal costs and taxes.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Informed customers of daily specials and signature menu items.
  • Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
  • Presented menus and answered questions regarding items.
  • Responded to ad hoc cleaning duties at end of shift.
  • Served food and beverages to patrons and confirmed complete orders.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Brought wine selections to tables with appropriate glasses and poured for customers.
  • Stocked service areas with supplies during slow periods.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Filled condiments and napkin containers during slack periods.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Set up tables in between patrons to reduce wait times.
  • Garnished dishes and beverages to serve visually appealing menu items.

Quotes

Graybar Electric
Sacramento
01.2023 - 08.2024
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked with cross-functional teams to achieve goals.
  • Maintained updated knowledge through continuing education and advanced training.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Learning 3 different software for orders and quotes : SAP , PARSPEC, OASIS
  • Learning over 100 different codes
  • O&M's
  • attended sales meetings
  • always made sure I met customers needs and wants
  • knowle in Excel , Docs , Bluebeem

Fulfillment Associate

Target
Citrus Heights
03.2022 - 12.2022
  • Utilized warehouse management system to track inventory and maintain records of shipments.
  • Loaded items onto pallets or into containers for shipment.
  • Followed safety protocols while operating material handling equipment such as pallet jacks, hand trucks.
  • Assisted customers with pick-up orders at designated loading docks or drive-through areas.
  • Responded promptly to customer inquiries via phone or email in a professional manner.
  • Collaborated with team members to ensure efficient workflow throughout the shift.
  • Operated forklift safely in order to move large quantities of products within the warehouse.
  • Labeled cartons correctly prior to shipping outbound packages.
  • Ensured timely delivery of orders by coordinating with internal transportation team members.
  • Communicated effectively with other departments regarding order status updates.
  • Monitored stock levels and notified supervisor when supplies needed to be replenished.
  • Verified orders for accuracy and completeness, ensuring all necessary components were included.
  • Packed items according to customer's specifications and requirements.
  • Processed returns following established procedures and guidelines.
  • Maintained cleanliness of the warehouse area by sweeping, dusting, organizing, and tidying shelves.
  • Operated handheld scanners to track merchandise throughout fulfillment process.
  • Accepted, processed and quickly filled orders.
  • Kept assigned work areas clean and orderly to promote efficiency and mitigate risk of accidents.
  • Coordinated with other associates on day-to-day work activities to drive productivity and achieve operational objectives.
  • Filled orders according to defined standards using standard picking system.
  • Utilized warehouse management software to update stock levels and locate items.
  • Located merchandise from shelves and storage areas to fill orders.
  • Followed proper packaging requirements depending on order size and type.
  • Monitored supply levels of packing materials, requesting restocks as necessary.
  • Processed returns, inspecting items for damage and restocking as appropriate.
  • Packed merchandise for delivery and moved items to delivery area.
  • Collaborated with team members to meet daily productivity goals and deadlines.
  • Communicated effectively with supervisors and team members to address workflow challenges.
  • Packed products securely, adhering to packaging standards and minimizing damage during transit.
  • Loaded and unloaded delivery trucks, managing space effectively to maximize capacity.
  • Assisted in sorting incoming shipments, verifying products against purchase orders.
  • Adapted to changing priorities and tasks based on warehouse needs and order volumes.
  • Operated warehouse equipment, including pallet jacks and forklifts, to move stock efficiently.
  • Performed quality checks on products prior to shipment to ensure customer satisfaction.
  • Confirmed items picked for orders by keying codes into system.
  • Labeled boxes and placed in outbound collection areas.
  • Trained new employees regarding warehouse procedures and standards.
  • Selected products and items from shelves and pallets for customer orders.
  • Fulfilled orders quickly to accomplish challenging daily objectives.
  • Used handheld scanners to key in data for packages.
  • Picked up heavy objects using proper lifting techniques to avoid personal injuries.
  • Reviewed packing slips and other documentation to properly box requested items for shipment.
  • Weighed and measured products and materials to meet regulatory requirements.
  • Limited damage to products and orders by using care when choosing items.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Printed accurate labels and applied to boxes, crates and containers prior to shipment.
  • Operated forklift and pallet jack to transport heavy loads.
  • Tracked outgoing orders to provide shipping status to customers.
  • Packed and unpacked items, checking breakables before stocking on shelves.
  • Stamped price tags on merchandise, referring to official price lists.

Private Nanny

Kimberly Ferguson
Antelope
02.2020 - 03.2022
  • Planned age-appropriate educational activities designed to promote learning and development.
  • Monitored behavior of the children to enforce appropriate conduct standards set by parents.
  • Responded quickly in emergency situations using sound judgment and problem solving skills.
  • Took children on outings such as parks, library visits, sports events or educational trips.
  • Provided positive reinforcement through rewards systems for good behavior.
  • Transported the children safely to appointments, social engagements or recreational activities.
  • Maintained a safe, healthy and nurturing environment for the children in their home.
  • Instructed proper hygiene habits such as brushing teeth or washing hands before meals.
  • Administered basic first aid techniques when needed while monitoring health conditions closely.
  • Assisted with homework, tutoring and school projects as needed.
  • Communicated with parents regularly to discuss progress, concerns and any other issues related to the care of their children.
  • Provided supervision and guidance to ensure safety of children in all situations.
  • Managed household duties including laundry, grocery shopping or light housekeeping tasks when necessary.
  • Engaged in creative play with the children such as reading stories, playing games or drawing pictures.
  • Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
  • Prepared snacks and meals, scheduled, and coordinated projects and reinforced appropriate discipline for children according to parents' specifications.
  • Dropped off and picked up children from school and extracurricular commitments.
  • Bathed and dressed babies, changed diapers and prepared bottles and feeding equipment.
  • Aided with bathing, dressing, teeth brushing, and diapering to promote healthy personal hygiene and good oral health.
  • Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
  • Facilitated safe, caring and warm environment for children to stimulate development.

Education

High School Diploma -

Antelope High School
Antelope, CA
05-2020

Skills

  • Customer service
  • Point-of-sale operation
  • Cash handling
  • Team collaboration
  • Conflict resolution
  • Time management
  • Effective communication
  • Sales promotion
  • Training new employees
  • Shift management
  • Attention to detail
  • Calm demeanor
  • Check payment processing
  • Task prioritization
  • Multitasking and organization
  • Suggestive selling
  • Sales techniques
  • Supply restocking
  • Relationship management
  • Exceptional customer service
  • Data analysis
  • Excellent communication skills
  • Complex Problem-solving
  • Positive and professional
  • Problem-solving
  • Verbal and written communication
  • Stocking and receiving
  • Inventory tracking
  • Inventory control
  • Money handling
  • B2B sales and customer service
  • Goal tracking
  • Financial records oversight
  • Problem-solving skills
  • POS system operation
  • Cold calling
  • Written and oral communication skills
  • Upselling
  • Multi-tasking strength
  • Excellent people skills
  • Friendly and outgoing
  • Flexible schedule
  • Guest relations
  • Sales goals attainment
  • Payment processing
  • Microsoft Excel
  • Software training
  • Process improvement
  • Order processing
  • Interpersonal skills
  • Scheduling expertise
  • Documentation management
  • Budget control
  • Financial analysis
  • Professionalism
  • Multi-stakeholder asset management
  • Team leadership
  • Adaptability and flexibility
  • Project lifecycle management
  • IT project management
  • Active listening
  • Teamwork and collaboration
  • Adaptability
  • Systems analysis
  • Documentation and reporting
  • Project management software
  • Relationship building

Languages

English
Professional

Timeline

Server

Dave & Buster's
09.2024 - Current

Quotes

Graybar Electric
01.2023 - 08.2024

Fulfillment Associate

Target
03.2022 - 12.2022

Private Nanny

Kimberly Ferguson
02.2020 - 03.2022

High School Diploma -

Antelope High School

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Breanna Rayray