Breanna Robb
Summary
Dynamic Certified Trainer with a proven track record at Raising Cane's, excelling in new hire training and creative problem solving. Recognized for enhancing team productivity and customer satisfaction through effective leadership and quality control. Proficient in equipment operation and committed to maintaining a safe, efficient work environment.
Overview
7
7
years of professional experience
Work History
Certified Trainer
Raising Cane's
12.2023 - Current
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Earned recognition among peers for consistently exhibiting strong leadership qualities, including the ability to motivate team members and maintain high levels of productivity during periods of heavy workload.
- Cleaned and sanitized work areas, utensils and equipment.
- Improved overall customer satisfaction by closely monitoring crew performance and providing constructive feedback to enhance skills.
- Operated grills, fryers and ovens to cook food items.
- Greeted customers entering store and responded promptly to customer needs.
- Provided excellent customer service by taking orders, answering questions and responding to customer complaints.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Worked in fast-paced environment with sense of urgency to serve guests quickly.
- Maintained a clean and organized workspace, contributing to a positive and safe work environment.
- Handled high-pressure situations gracefully, maintaining professionalism even during peak business periods.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Utilized advanced multitasking skills when managing multiple orders simultaneously without sacrificing quality or consistency.
- Trained and assisted new kitchen staff members.
- Excelled at quickly identifying and addressing customer concerns or complaints, striving to always provide exceptional service.
Bakery Associate
Walmart
07.2023 - 12.2023
- Ensured food safety compliance by following strict guidelines for storage, handling, and preparation of baked goods.
- Provided support to other departments within the store as needed, fostering a collaborative work environment.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Maintained proper inventory levels by conducting regular stock checks and placing timely orders when necessary.
- Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Inspected goods to establish accurate pricing and labeling.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Engaged in friendly conversation with customers to better uncover individual needs.
Crew Member
Chick-fil-A
11.2022 - 07.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
- Enhanced team efficiency by consistently preparing workstations before peak hours.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Assembly Line Worker
Uhaul Moving And Storage
04.2022 - 07.2022
- Met daily production quotas by working effectively within a fast-paced assembly line environment.
- Operated various tools, machinery, and equipment to complete assembly tasks efficiently and accurately.
- Performed visual and functional inspection of components to determine quality and identify defects.
- Followed protocols to enhance protection and maintain safe work environment.
- Demonstrated adaptability in learning new assembly processes quickly as required for evolving project specifications.
- Completed durable assemblies and subassemblies with hand and power tools.
- Increased production efficiency by consistently meeting and exceeding daily assembly targets.
Assembly Line Worker
Auria Solutions
03.2021 - 11.2021
- Reduced product defects by maintaining a clean work environment and adhering to strict quality control standards.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
- Assisted quality assurance by inspecting items and removing defective parts.
- Trained and mentored new employees to apply best practices on assembly line operations and comply with procedures and regulations.
- Enhanced product quality by performing thorough inspections of assembled items, identifying any issues or inconsistencies for correction.
- Coordinated with quality control to ensure all assembled products met strict quality criteria.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Operated various machines used in production processes.
Cashier
Rodhes IGA
08.2018 - 11.2018
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Enhanced customer loyalty by participating in rewards program enrollment.
Education
High School Diploma -
West Holmes High School
Millersburg, OH05-2020
Skills
- New hire training
- Creative problem solving
- Payment collection
- Assembly line proficiency
- Production efficiency
- Hand and power tools
- Production lines
- Quality control
- Product inspection
- Safety protocols
- Equipment operation
- Customer service
Timeline
Certified Trainer
Raising Cane's
12.2023 - Current
Bakery Associate
Walmart
07.2023 - 12.2023
Crew Member
Chick-fil-A
11.2022 - 07.2023
Assembly Line Worker
Uhaul Moving And Storage
04.2022 - 07.2022
Assembly Line Worker
Auria Solutions
03.2021 - 11.2021
Cashier
Rodhes IGA
08.2018 - 11.2018
High School Diploma -
West Holmes High School
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