Energetic employee with history of promoting positivity and program engagement. Works effectively within teams to develop creative ideas and solutions to complex issues. Detailed-oriented leader who is passionate about helping others access needed services.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
Work History
Behavior Technician
Maxim Healthcare Services, Inc
06.2023 - Current
Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
Collaborated with multidisciplinary teams to develop comprehensive treatment strategies for clients.
Improved client communication skills through the use of evidence-based practices and techniques.
Supported families in understanding and managing challenging behaviors, promoting consistency across environments.
Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
Developed strong rapport with clients and their families, fostering trust and open communication throughout the therapeutic process.
Assessed client progress regularly, adjusting intervention strategies as needed to ensure continued growth and development.
Transportation Management Coordinator
US Army
09.2021 - Current
Member of the United States Army Reserves.
Arranged documentation and reports for follow-up or response to tracer actions.
Coordinated and monitored movement of personnel and cargo throughout country.
Identified appropriate travel routes in accordance with applicable traffic and bulk cargo transportation laws, regulations, protocols and guidelines.
Documented and inventoried freight, cargo and material shipments of all types.
Case Management Assistant
Baptist Memorial Hospital Memphis
08.2022 - 01.2023
Attended regularly scheduled case management and staff meetings.
Completed intakes and assessments on clients to determine needs and eligibility for services and public benefits.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Coordinated referrals and direct support for patients.
Assisted in Case management & Social Work task.
Direct Care Staff Member
Light House Mentoring Center
02.2021 - 08.2021
Mentor youth and create activities while serving as an example/role model to demonstrate independent living while maintaining a respectful relationship that is built on improving self-esteem of the clients.
Implemented all of house rules and program policies in accordance with licensing regulations Title 22 on Short-term Residential Therapeutic Program.
Provide care and supervision for up to six adolescents between ages of 8-18 in state licensed facilities.
Assists with the implementation of the individual treatment/goals assessment plans. Provide assistance with individual and group therapy for all residents.
Scheduled and accompanied clients to medical appointments.
DHS-Child/Family Protection Specialist 1
State Of Mississippi
05.2020 - 06.2020
Helped with problem-solving crisis situations with children and families.
Completed home welfare checks to align with state and program guidelines.
Connected families to services available in local community.
Reported child abuse in accordance with legal standards of mandatory reporters.
Resolved problems, improved operations and provided exceptional service.
Youth Development Teacher/Summer Camp Supervisor
YMCA of San Diego County
12.2016 - 09.2019
Assisted in program management supervised children 5-13 years of age, along with the planning, implementation, facilitation of enrichment activities, and events for children
Trained staff members on conducting events, following safety procedures
Managed scheduled events for summer camp to maximize activities and attendance
Performed clerical duties, including registering participants, and answering specific event inquiries
SOAR Mentor
San Diego State University
06.2018 - 05.2019
Connected students to on and off campus resources to ensure their success and needs were met
Analyzed students issues with careful approach in order to form definitive opinions
Applied superior negotiation, communication and conflict management skills to facilitate effective discussions
Provided guidance, recommended coping mechanisms for youth dealing with difficult issues
Visitation Supervisor
Hannah's House
08.2018 - 12.2018
Provided child centered supervised visitations, safe exchange services to parents and children who have been separated or experiencing a family break up
Identified and resolved process issues to encourage smoother procedures, more efficient workflow
Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings
Welcomed visitors to office, communicated arrival to team, managed visit expectations