Microsoft Office Suite
Breanna Rollins
Anchorage,USA
Summary
Experienced customer service and data management professional with expertise in maintaining accurate records and enhancing office efficiency through organizational skills and Microsoft Office Suite. Acknowledged for attention to detail and proficiency in data entry, file management, and scheduling, with a focus on multitasking and workload prioritization.
Overview
15
15
years of professional experience
Work History
Office Assistant I
State Of Alaska Department Of Corrections
Anchorage, Alaska
04.2021 - Current
- Duties include data entry, maintaining accurate records, sorting/processing/distributing mail, and responding to inquiries about policies and procedures.
- Primarily utilized Microsoft Office Suite and ACOMS.
Data Entry Clerk
Alaska Executive Search
Anchorage, Alaska
02.2021 - 04.2021
- Contracted to Visit Healthcare.
- Arranged vaccination appointments, managed patient check-in process, and documented patient demographics, medical history, and vaccination specifics.
Dealer Service Specialist I
Express Employment Services
Anchorage, Alaska
03.2020 - 03.2020
- Contracted to Automotive Finance Corporation.
- Duties included general office/reception tasks, data entry, responding to dealer inquiries regarding policies/services, and providing dealers with titles upon payoff.
- Utilized AFC's PAW system, COSMOS, and Microsoft Office.
Front Desk Receptionist
Alaska Tire Service
Anchorage, Alaska
04.2019 - 11.2019
- Seasonal Position.
- Duties included answering and directing calls, appointment scheduling, data entry, addressing customer inquiries regarding policies and services, assisting with vehicle access to service bays, and office cleanup.
Passenger Service Agent
Pegasus Aviation Services LLC
Anchorage, Alaska
04.2013 - 09.2019
- Seasonal position contracted to JetBlue Airways for the Summer 2013 – 2016 & 2018 – 2019 seasons.
- Crewmember-In-Charge/Lead Agent for the 2014 – 2015 seasons.
- Duties included customer service for arriving and departing passengers, and working at the ticket counter and baggage service office.
- Utilizing Sabre to perform all aspects of flight bookings for passengers.
Cashier/Customer Service Desk
Fred Meyer
Anchorage, Alaska
12.2013 - 05.2014
- Duties included operating a cash register, collecting payments, performing refunds and exchanges, issuing money orders, facilitating money transfers via Western Union, verifying customer age when selling tobacco products, resolving customer complaints and issues, answering telephone inquiries, selling and activating gift cards, and keeping the work area clean and stocked.
Passenger Service Agent
Northern Air Cargo
Anchorage, Alaska
04.2011 - 09.2011
- Seasonal position contracted to JetBlue Airways for the summer 2011 season.
- Duties included customer service for arriving and departing passengers, and working at the ticket counter, gate, and baggage service office.
- Utilized Sabre to perform all aspects of flight bookings for passengers.
Sr. Office Assistant/Assistant Patient Hospitality Specialist
Kelly Services
Anchorage, Alaska
10.2010 - 05.2011
- Contracted to Alaska Native Health Consortium and Alaska Native Hospital.
- Duties included data entry, managing and routing calls on a multi-line phone system for ANTHC's Human Resources Department and Quyana Hospitality Services, facilitating incoming/outgoing mail distribution, employment verifications, copying, faxing, and document/packet assembly.
- Utilized Kronos and Microsoft Office Suite.
Passenger Service Agent
Northern Air Cargo
Anchorage, Alaska
03.2010 - 09.2010
- Seasonal position contracted to United Airlines for the Summer 2010 season.
- Duties included customer service for arriving and departing passengers, and working at the ticket counter, gate, and baggage service office.
- Utilized Apollo/FastAir to perform all aspects of flight bookings for passengers.
Education
Certificate - Office Administration
Cass Job Corps
Ozark, Arkansas03-2010
High School Diploma -
Broken Bow High School
Broken Bow, Oklahoma05-2008
Skills
- Microsoft Office Suite
- Customer service
- Office equipment use and management
- Filing and organization
- Data entry and record keeping
- Valid driver's license
- Mail handling and processing
- Attention to detail
- Document typing and formatting
- Professional correspondence skills
- Cash handling skills
- Typing speed of 50 wpm
References
References available upon request.
References
References available upon request.
Certification
CPR certification
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Languages
English
Native language
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