Medical Receptionist
Mea Medical Clinic
12.2023 - Current
- Maintained high standards of customer service by building relationships with clients.
- Built relationships with clients through active listening talents to provide excellent service and making sure the patients feel heard.
- Created sources for continuous client referrals within community and with businesses using each of the patients chart and making sure they have what they need through out the month if needed.
- Help patients understand, feel comfortable and complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass if needed.
- I verify insurance, and make sure it eligible.
- I make sure patients understand their insurance plan and/or their co payment/co insurance in the best way i can if they have any questions.
