Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Breanna Smith

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Property Manager

OMNINET PROPERTY MANAGEMENT
07.2019 - Current
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
  • Coordinated with legal counsel to resolve tenant disputes.
  • Established strong relationships with local authorities, ensuring prompt attention to code violations or other regulatory matters affecting the property''s operations.
  • Responded to Common Area Maintenance (CAM) inquiries.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
  • Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
  • Enhanced tenant satisfaction by addressing concerns and resolving disputes promptly.
  • Provided direct customer service and support for 50 commercial clients.

Office Manager & AP Coordinator

B. RILEY & CO. LLC
07.2015 - 01.2019
  • Manage the reception area to ensure effective telephone and mail communications both internally and externally to maintain professional image
  • Supports Chairman, CEO, CFO, COO and HR director
  • Ability to assist with company merger acquisitions
  • Provide new hire documents to new hires and process for HR director
  • Assist in AP duties (invoice coding, filing, recovery etc.)
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Maintained computer and physical filing systems.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
  • Controlled finances to lower costs and keep business operating within budget.
  • Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.

Office Manager

YAFA PEN COMPANY
07.2013 - 06.2015
  • Coordinated daily clearance email blasts to over 3,000 ASI distributors increasing daily sales by $1,000 +
  • Daily quotes inquiries-follow ups leading to purchase order of $500 and higher
  • Managed customer accounts (East Coast) offering new product reports & project ideas
  • Heavy data entry of purchase orders, emails, inquiries, samples requests and miscellaneous transactions
  • Morning meetings with art department, production team, and shipping to ensure accurate orders
  • Created daily job advertisements, updated job boards, and contacted potentials
  • Recruited, interviewed and pre-screened Physicians, Physician Assistants and other personnel as required
  • Serve as first point of contact for in-person visitors and tasked day-to-day email correspondence
  • Scheduled calls with current and potential clients.

Front Desk Supervisor

CROWNE PLAZA RAVINIA
01.2010 - 05.2013
  • Trained new employees on front desk operations, ensuring they were well-prepared for their roles and responsibilities.
  • Trained new staff on correct procedures, compliance requirements, and performance strategies.
  • Provided exceptional customer service, leading to positive online reviews and repeat business from satisfied guests.
  • Collaborated with team members to handle guest requirements from check-in through check-out.
  • Resolved guest complaints with tact and diplomacy, maintaining a positive image for the hotel brand.
  • Communicated regularly with management on front desk performance, identifying areas for improvement or growth opportunities.
  • Collected room deposits, fees, and payments.
  • Resolved guest complaints by addressing issues with rooms promptly.

Education

High School Diploma -

Birmingham Community Charter High School
Van Nuys, CA
06.2007

Skills

  • Customer service-focused
  • Property Management
  • Exceptional oral and written communication skills
  • Tenant relations
  • Staff Management
  • Customer Engagement
  • Team Collaboration
  • Data-driven decision-making
  • Client Relationship Management
  • Due diligence
  • Organization skills
  • Time Management

Certification

  • BOMA Budgeting and Accounting Certificate - 2021

Timeline

Property Manager

OMNINET PROPERTY MANAGEMENT
07.2019 - Current

Office Manager & AP Coordinator

B. RILEY & CO. LLC
07.2015 - 01.2019

Office Manager

YAFA PEN COMPANY
07.2013 - 06.2015

Front Desk Supervisor

CROWNE PLAZA RAVINIA
01.2010 - 05.2013

High School Diploma -

Birmingham Community Charter High School

Similar Profiles

CREATE PROFILE
Breanna Smith