Breanna Smith
Dekalb,Illinois
Summary
Dedicated student accustomed to working with people and going above and beyond in her work. Compassionate and driven with a passion for helping others. Willing to work hard, listen, and learn from those already in the social work field to better herself and grow in her career.
Overview
11
11
years of professional experience
Work History
Beauty Advisor
Sally Beauty
01.2024 - Current
- Answer questions, help find products, and chat with guests to assist in any needs they might have while in the store
- Check customers out at the register, stock, clean, and both open and close the store
- Participate in regular training sessions to improve skills and stay informed about new beauty trends
- Handle trips to the bank, deposits, and withdrawals for the store
Fulfillment Associate
Lowes
07.2023 - 10.2023
- Prepared pick-up, curbside, delivery, and installation orders by picking the items requested, packaging them, staging them in the correct locations, and bringing them to the guest
- Helped guests choose other pieces of merchandise when the item they are looking for was out-of-stock
- Assisted at the customer relations counter with any complications or altercations when necessary
- Cashiered and helped other areas in the store when short-staffed
Style Consultant
Target
03.2022 - 12.2022
- Assisted guests in their shopping experience and helping them find the perfect items for any occasion
- Stocked and organized the floor, collaborating with other consultants to maximize floor plans
- Closed the store in the evenings
- Assisted other areas of the store when understaffed
Crew Trainer
Culvers
06.2020 - 08.2021
- Worked all positions in the store, including but not limited to the drive-thru window, kitchen, and front counter
- After being promoted, also given the responsibility of training all new hires in the store
- Took on managerial duties within the store when needed, including customer disputes and phone calls
Volunteer
Seven C's Mission
08.2013 - 04.2021
- Assisted in organizing donations from the community for the monthly giveaway
- Made and handed out personal hygiene bags for each monthly event
- Helped babysit children while their parents shopped inside the designated clothes closet area
- Formed meaningful relationships with families there while also learning to keep a professional distance
Education
Bachelor of Arts - Double Major in Sociology And English Writing
Northern Illinois University
Dekalb, Illinois05.2025
Skills
- Communication
- Flexibility and Adaptability
- Problem Resolution
- Money Handling
- Customer Service and Consultation
- Time Management
- Active Listening
- Critical Thinking
- Relationship Building
Timeline
Beauty Advisor
Sally Beauty
01.2024 - Current
Fulfillment Associate
Lowes
07.2023 - 10.2023
Style Consultant
Target
03.2022 - 12.2022
Crew Trainer
Culvers
06.2020 - 08.2021
Volunteer
Seven C's Mission
08.2013 - 04.2021
Bachelor of Arts - Double Major in Sociology And English Writing
Northern Illinois University
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