Breanna Smith
Morrow,GA
Summary
Dedicated professional with a background in healthcare and customer service, notably at Beas Private Home Care. Excelled in patient care and HIPAA compliance, enhancing patient satisfaction and trust. Demonstrated adaptability and strong problem-solving skills, achieving superior care standards. Skilled in vital signs monitoring and fostering positive patient relationships.
Overview
7
7
years of professional experience
Work History
CNA Trainee
Beas Private Home Care
10.2024 - Current
- Enhanced patient comfort by providing compassionate and attentive care.
- Conducted basic wound care under supervision, contributing to improved healing outcomes for patients.
- Assisted in the facilitation of group activities for patients, contributing to social stimulation and mental health maintenance alongside physical care responsibilities.
- Provided essential support to patients during personal care activities such as bathing and dressing.
- Demonstrated strong problem-solving abilities by addressing unexpected challenges or patient needs as they arose in real-time, contributing to a high standard of care.
- Participated in ongoing training opportunities to stay current on best practices within the CNA field for superior performance on the job.
- Developed strong rapport with patients, promoting emotional well-being alongside physical health improvements.
Medical Receptionist
Fyzical Therapy and Balance Center
01.2022 - 10.2024
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Managed multi-line phone system and pleasantly greeted patients.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Maintained current and accurate medical records for patients.
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Developed strong relationships with patients, fostering loyalty and trust in the practice''s services.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
- Transcribed phone messages and relayed to appropriate personnel.
Stocking Associate
COSCO
02.2019 - 11.2021
- Enhanced store organization by accurately stocking shelves and maintaining inventory control.
- Performed inventory control, such as counting, and stocking merchandise.
- Examined and inspected stock items for defects and reported damages to supervisor.
- Maintained effective team member communication.
- Organized merchandise on floor, priced items with scan gun and switched price tickets according to promotional sales and sale expiration dates.
- Scanned, recorded and verified received inventory during regular shipments.
- Collaborated with team members to maintain a clean, organized work environment.
- Maintained clean and organized stockroom by sweeping, mopping and removing empty boxes.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Stocked designated items on shelves, end caps and displays.
- Stocked shelves to match planogram images and instructions.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
- Interacted with guests in friendly and knowledgeable way.
Ccok
Firehouse Subs
01.2018 - 02.2019
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Communicated closely with servers to fully understand special orders for customers.
- Contributed to positive guest experiences by accommodating special dietary needs and requests.
Education
GED -
Hampton High School
Hampton, GASkills
- Patient care
- Basic life support
- Vital signs monitoring
- Willing to learn
- Positive attitude
- Shelf stocking
- Customer service
- Friendly and personable
- Heavy lifting
- Loading and unloading
- Customer assistance
- Merchandise display
- Warehouse safety
- Organization skills
- Time management
- Telephone skills
- Data entry
Timeline
CNA Trainee
Beas Private Home Care
10.2024 - Current
Medical Receptionist
Fyzical Therapy and Balance Center
01.2022 - 10.2024
Stocking Associate
COSCO
02.2019 - 11.2021
Ccok
Firehouse Subs
01.2018 - 02.2019
GED -
Hampton High School
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