Breanna Spradlin
Coalinga,California
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
Work History
Office Technician
Department Of State Hospitals - Coalinga
11.2019 - Current
- Enhanced office efficiency by streamlining filing systems and organizing documents.
- Improved communication within the team by implementing a centralized project management system.
- Managed front desk operations, providing exceptional customer service to clients and visitors.
- Reduced office supply expenses by monitoring inventory levels and negotiating with vendors for better pricing.
- Trained new employees on company policies, procedures, and software applications for seamless integration into the team.
- Handled incoming calls professionally, directing callers to appropriate personnel or taking detailed messages as needed.
- Streamlined workflow processes for increased productivity with attention to detail in task prioritization and delegation.
- Collaborated with cross-functional teams on various projects, ensuring timely completion of tasks and meeting deadlines.
- Assisted in planning and coordinating events such as conferences or workshops for both internal staff members and external guests.
- Developed comprehensive reports utilizing data analysis tools to provide insight into business performance metrics for management review.
- Safeguarded sensitive information by adhering to strict confidentiality protocols when handling client files or correspondence.
- Kept office environment tidy and well-organized through regular maintenance of common areas like break rooms or shared workspaces.
- Demonstrated adaptability in managing multiple tasks simultaneously while maintaining focus on achieving desired results efficiently under pressure situations or tight deadlines.
- Increased accuracy in document preparation by proofreading all materials thoroughly before distribution to relevant parties.
- Contributed to a positive work culture through active participation in team building activities fostering camaraderie among colleagues.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Routed business correspondence, documents, and messages to correct departments and staff members.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Screened visitors and issued badges to maintain safety and security.
- Input data into spreadsheets and databases.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Edited and proofread documents for accuracy and completeness.
- Compiled and analyzed data to produce reports.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Utilized office management software to record and track customer information.
- Processed incoming and outgoing mail and packages according to established procedures.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Coordinated and scheduled meetings and appointments.
- Created and maintained detailed records of all office activities.
- Edited documents to keep company materials free of grammar errors.
- Assisted with onboarding of new employees.
- Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
- Ensured compliance with HIPAA regulations through diligent management of confidential patient data.
- Conducted regular audits of medical records to identify discrepancies and areas for improvement in documentation practices.
- Managed the release of information process, safeguarding sensitive patient data while adhering to legal requirements.
- Established and maintained strong relationships with external vendors, ensuring smooth operations within the department.
- Improved records organization by implementing efficient filing systems and digitizing key documents.
- Reduced retrieval times for critical information by maintaining an updated and accurate database of records.
- Safeguarded sensitive information by enforcing strict security protocols and monitoring access to critical files.
- Supported legal compliance efforts by regularly reviewing and purging outdated or unnecessary records according to established guidelines.
Office Assistant
Griswold Fire Protection
10.2017 - 11.2019
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Streamlined communication between departments for better collaboration and increased productivity.
- Expedited document processing with accurate data entry and timely filing.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Answered phone calls and responded to customer emails.
- Assisted in resolving customer complaints and grievances.
Independent Consultant
Jamberry
02.2017 - 10.2017
- Enhanced client satisfaction by providing tailored solutions to their unique business challenges.
- Developed strategic business plans for clients, resulting in improved operations and increased profitability.
- Assisted clients in identifying new market opportunities, leading to successful expansion efforts.
- Managed multiple projects concurrently, ensuring timely delivery and high-quality results.
- Conducted comprehensive market research for clients, informing data-driven decision-making processes.
- Fostered strong relationships with clients through consistent communication and collaboration.
- Collaborated with cross-functional teams at client sites to ensure holistic project success.
- Planned and executed sales events in both online and in-person formats.
Lifeguard
Coalinga Parks And Recreation
05.2012 - 05.2013
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Prevented accidents through regular equipment inspections and maintenance.
- Improved response times by conducting thorough lifeguard drills and training sessions.
- Promoted water safety awareness with educational presentations to community groups.
- Streamlined rescue procedures by implementing an effective communication system among staff members.
- Enhanced team performance through regular coaching and constructive feedback to fellow lifeguards.
- Reduced the number of rule violations with clear signage and consistent enforcement of policies.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Collaborated closely with management to identify areas for improvement within the lifeguarding program.
- Increased patron satisfaction by promptly addressing concerns and providing exceptional customer service at all times.
- Supported swim lesson instructors in providing quality instruction to students of all ages and skill levels.
- Organized special events such as pool parties and competitions, ensuring guest enjoyment while maintaining safety standards.
- Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
- Participated in ongoing professional development opportunities to stay current on best practices in lifeguarding and water safety education.
- Facilitated group training sessions for new hires, sharing expertise on rescue techniques and facility protocols.
- Coordinated schedules for staff members, optimizing coverage during peak hours without compromising safety or efficiency.
- Managed first aid supplies inventory, replenishing as needed to ensure availability during emergencies.
- Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Monitored safety of guests in and around swimming pool.
- Attentively monitored swimmers to identify distress.
- Responded to emergency situations in a timely, efficient manner.
- Educated patrons on safety protocols and enforced safety rules.
Education
High School Diploma -
Coalinga High School
Coalinga, CA06.2013
Skills
- Inventory Monitoring
- Project Support
- Activity Tracking
- Equipment Repair
- Report Generation
- Document Control
- Data Modeling
- Scheduling Appointments
- Team Collaboration
- Advanced Microsoft Office
- Meeting Planning
- Inventory Control
- Proofreading Expertise
- Presentation Development
- Confidentiality Maintenance
- Office Equipment Operation
- Customer Service Orientation
- Strong Organizational Skills
- Administrative Support
- Attention to Detail
- Data Entry Proficiency
- Professional Telephone Etiquette
- Problem Solving Capabilities
- Spreadsheet Creation
- Email Management
- Calendar Management
- Time Management Abilities
- Database Administration
- Multitasking Efficiency
- File Organization
- Switchboard Operation
- Data Entry
- Equipment Troubleshooting
- Mail Handling
- Document Editing
- Invoice Processing
- Office Supply Management
- Records Maintenance
- Proficient in Excel
- Proficient in Word
- Proficient in Outlook
- Proficient in PowerPoint
- Proficient in Teams/Zoom
- Records Management Software
- Creative Thinking
- Problem-Solving
- Customer Communication
- Professional and Mature
- Record Sorting and Filing
Timeline
Office Technician
Department Of State Hospitals - Coalinga
11.2019 - Current
Office Assistant
Griswold Fire Protection
10.2017 - 11.2019
Independent Consultant
Jamberry
02.2017 - 10.2017
Lifeguard
Coalinga Parks And Recreation
05.2012 - 05.2013
High School Diploma -
Coalinga High School
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