Breanna Stephens
Eastpointe,MI
Summary
Dynamic Human Resources professional with over 10 years of progressive experience in employee relations, ADA accommodations, leave administration, and compliance within highly regulated, multi-state environments. Extensive knowledge of state and federal leave laws, policy development and interpretation, and HR compliance ensures organizational adherence to legal standards. Demonstrated expertise in managing high-volume, sensitive cases while collaborating with leadership, legal teams, EEO representatives, and third-party administrators to mitigate risk and enhance the overall employee experience. Actively pursuing a remote role in HR Generalist, Employee Relations, or HR Operations to leverage skills in fostering a positive workplace culture.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Team Lead, Reasonable Accommodations Specialist (FEMA Contract)
The Leading Niche (TLN)
Remote
01.2025 - 09.2025
- Led end-to-end ADA reasonable accommodation processes in compliance with federal regulations.
- Managed 40–60 concurrent accommodation cases while maintaining 100% compliance and documentation accuracy.
- Interpreted and applied organizational policies and federal guidelines to ensure consistent decision-making.
- Streamlined accommodation workflows, improving processing efficiency by 25%.
- Mentored and trained junior specialists in a fully remote environment.
- Conducted case audits and reporting to support HR leadership, EEO, and legal teams.
Leave of Absence Specialist, Human Resources
Mission Veterinary Partners
Southfield, MI
02.2024 - 01.2025
- Administered FMLA, ADA, and state-specific leave programs for 500+ employees across CA, CO, CT, DE, ME, MA, MD, MN, NJ, NY, OR, RI, WA, and Washington, D.C.
- Developed, interpreted, and applied leave and accommodation policies to ensure compliance with state and federal laws.
- Counseled employees and managers on leave eligibility, policy interpretation, rights, and responsibilities.
- Evaluated accommodation requests and partnered with leadership to implement compliant workplace solutions.
- Coordinated with third-party administrators and healthcare providers to expedite case resolution.
- Supported workers’ compensation coordination by ensuring proper documentation and regulatory adherence.
- Supported benefits administration, including open enrollment, qualifying life events, and COBRA.
Long-Term Disability Claims Examiner
Prudential Financial
Newark, NJ
10.2022 - 09.2023
- Oversaw 120+ disability claims, ensuring fair, timely adjudication and regulatory compliance.
- Interpreted plan documents, policies, and regulations to support defensible claim decisions.
- Improved case closure timelines by 20% through workflow prioritization.
- Processed over $1M in annual disability benefit payments with 100% accuracy.
Senior Disability Examiner
Reliance Standard Life Insurance Company
Philadelphia, PA
10.2021 - 10.2022
- Managed complex disability claims involving occupational and medical evaluations.
- Maintained a 98% accuracy rate on internal and external compliance audits.
- Streamlined internal review processes, reducing claim backlog by 15%.
Disability Examiner
Sedgwick
Southfield, MI
01.2012 - 10.2021
- Managed 200+ concurrent disability cases across diverse employer groups.
- Reviewed medical documentation to ensure eligibility and policy compliance.
- Maintained ≥97% accuracy on quality assurance audits.
- Mentored and trained new examiners on compliance and documentation standards.
Education
Bachelor of Integrative Studies - Human Resources, Communication & Psychology
University of Michigan–Dearborn
Dearborn, MI04-2026
Skills
- State & Federal Leave Law Compliance (FMLA, ADA, multi-state leave programs)
- Policy Development, Interpretation & Implementation
- Workers’ Compensation Laws & Administrative Coordination
- Employee Relations & Workplace Investigations
- ADA & Reasonable Accommodations (Interactive Process)
- ERISA, COBRA, Section 125
- HR Compliance, Audits & Risk Mitigation
- Manager Coaching & Employee Counseling
- Process Improvement & Workflow Optimization
- HRIS & Case Management Systems: Workday, ADP, PeopleSoft
- Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)
Certification
- Project Management Certified
- Criminal Behavior Analysis Certified
Timeline
Team Lead, Reasonable Accommodations Specialist (FEMA Contract)
The Leading Niche (TLN)
01.2025 - 09.2025
Leave of Absence Specialist, Human Resources
Mission Veterinary Partners
02.2024 - 01.2025
Long-Term Disability Claims Examiner
Prudential Financial
10.2022 - 09.2023
Senior Disability Examiner
Reliance Standard Life Insurance Company
10.2021 - 10.2022
Disability Examiner
Sedgwick
01.2012 - 10.2021
Bachelor of Integrative Studies - Human Resources, Communication & Psychology
University of Michigan–Dearborn