Summary
Overview
Work History
Education
Skills
Timeline
Server

Breanna Storms

Hanover,IN

Summary

Dedicated and dynamic, with a proven track record at Bluegrass Urgent Care, I excel in patient care and inventory management. Leveraging strong organizational skills and a compassionate approach, I significantly improved office efficiency and patient satisfaction. Expert in medical equipment handling and adept at fostering patient relationships, I bring both critical hard and soft skills to any healthcare team.

Overview

4
4
years of professional experience

Work History

Server

Black Olive Restaurent and Bar
05.2023 - 10.2024

Server

Olive Garden
08.2022 - 05.2023
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Medical Assistant

Bluegrass Urgent Care
01.2022 - 03.2022
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Followed appropriate procedures to minimize patient's exposure to radiation.
  • Liaised with patients and addressed inquiries, appointment requests and billing questions.
  • Helped improve patient outcomes by educating and advising on relevant treatments and care.
  • Completed EKGs and other tests based on patient presentation in office.
  • Prepared lab specimens for diagnostic evaluation.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
  • Oriented and trained new staff on proper procedures and policies.
  • Collected pertinent data and calculations to aid physician in interpreting results.
  • Implemented care and efficiency improvements to support and enhance office operations.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Measured patient spirometry.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Measured patient pulse oximetry.
  • Taught patients about medications, procedures, and care plan instructions.
  • Conducted monthly and quarterly inventory of supplies using facility cost reporting records.

Nursing Assistant

St Mary’s Villa
02.2021 - 05.2021
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Documented care actions by completing records and logs in medical software system.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Observed or examined patients to detect symptoms that required medical attention such as bruises or open wounds.
  • Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
  • Identified and reported unsafe situations to maintain adherence to safety protocols.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Supported needs of Number+ residents under long-term care.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
  • Prevented cross-contamination by cleaning and sterilizing equipment.
  • Followed directions of licensed nurses to administer medications and treatments.
  • Transported patients between rooms and appointments or testing locations.
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Documented patient information and care activities in electronic health record.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Delivered high-quality care to Type patients in hospital facility.
  • Facilitated personal hygiene management, feeding and ambulation.

Education

Diploma -

North Pocono
Moscow, PA

Health Occupations

Ctc of Lackawanna County
Scranton, PA
06.2021

Skills

  • Order delivery practices
  • Food inspection
  • Hostess support
  • Daily specials memorization
  • Team member support
  • Table resetting
  • Table setting knowledge
  • POS operation
  • Sales expertise
  • Food running
  • Dining crew workflow optimization
  • Menu item recommendation
  • Banquet coordination
  • Guest seating
  • Inventory management
  • Wine pairing
  • Performance improvement
  • Buffet setup and takedown
  • Customer feedback management
  • Check payment processing
  • Supply restocking
  • Food safety practices
  • Liquor, wine, and food service
  • Team collaboration
  • Food station setup
  • Strong work ethic
  • Ordering procedures
  • Effective customer upselling
  • Service prioritization
  • Upselling techniques
  • Table setting
  • Menu design
  • Regulatory compliance
  • Table bussing
  • Food and beverage pairings
  • Guest engagement
  • Food delivery
  • Food safety oversight
  • Cash handling
  • Professional appearance
  • Menu presentation
  • Server training
  • Food sales and promotion
  • Wine pairings
  • Beverage preparation
  • Price memorization
  • Multitasking and organization
  • Suggestive selling
  • Guest relations management
  • Item promotion
  • Point of sale operation
  • Menu memorization
  • Wine service
  • Customer service
  • Specials promotion
  • High volume dining
  • Dish preparation
  • Point-of-sale system
  • Exceptional customer service
  • Special dietary requirements
  • Safe food handling
  • Dining customer service
  • Front-of-house display creation
  • Shift management
  • Allergy awareness
  • Food spoilage prevention
  • Sales techniques
  • Positive and professional
  • Quality control
  • Order accuracy
  • Point of sale (POS) system operations
  • Bill computation
  • Dining area maintenance
  • Calm demeanor
  • Hospitality service expertise
  • Order management
  • Task prioritization
  • Relationship management
  • Take-out service
  • Table setting arrangements
  • Food safety

Timeline

Server

Black Olive Restaurent and Bar
05.2023 - 10.2024

Server

Olive Garden
08.2022 - 05.2023

Medical Assistant

Bluegrass Urgent Care
01.2022 - 03.2022

Nursing Assistant

St Mary’s Villa
02.2021 - 05.2021

Diploma -

North Pocono

Health Occupations

Ctc of Lackawanna County

Similar Profiles

CREATE PROFILE
Breanna Storms