Summary
Overview
Work History
Education
Skills
Timeline
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Breanna Swenson

Spanish Fork,UT

Summary

Friendly Receptionist with background in various office settings. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.

Overview

5
5
years of professional experience

Work History

Receptionist

Big Pine Sports
10.2021 - Current
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Contributed to team success by cross-training in various administrative roles, providing backup support when necessary.
  • Increased customer retention rates through exceptional communication skills and problem-solving abilities.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Resolved customer problems and complaints.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.

Cook

Oxbow Academy
03.2021 - 10.2021
  • Streamlined kitchen operations with effective communication and collaboration among team members.
  • Maintained clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.

CNA/Assistant Manager

Country Lane Assisted Living
10.2019 - 03.2021
  • Skilled at working independently and collaboratively in a team environment.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Administered prescribed medications under the supervision of a registered nurse, ensuring adherence to safety protocols.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Documented patient information and care activities in electronic health record.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Onboarded new employees with training and new hire documentation.

Education

Medical Assisting - Medical Assisting

Penn Foster College
Scottsdale, AZ
05.2025

Certified Nursing Assistant -

CNA
08.2014

High School Diploma -

North Sanpete High School
05.2014

Skills

  • Clerical Support
  • Office Management
  • Time Management
  • Performance Improvement
  • Verbal and written communication
  • Customer/Client relations
  • Organization skills
  • Office Administration
  • File Management
  • Problem-Solving
  • Microsoft Office
  • Multi-Line Phone Systems

Timeline

Receptionist

Big Pine Sports
10.2021 - Current

Cook

Oxbow Academy
03.2021 - 10.2021

CNA/Assistant Manager

Country Lane Assisted Living
10.2019 - 03.2021

Medical Assisting - Medical Assisting

Penn Foster College

Certified Nursing Assistant -

CNA

High School Diploma -

North Sanpete High School

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Breanna Swenson