Breanna Swenson
Spanish Fork,UT
Summary
Friendly Receptionist with background in various office settings. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
5
5
years of professional experience
Work History
Receptionist
Big Pine Sports
10.2021 - Current
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Contributed to team success by cross-training in various administrative roles, providing backup support when necessary.
- Increased customer retention rates through exceptional communication skills and problem-solving abilities.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Resolved customer problems and complaints.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Cook
Oxbow Academy
03.2021 - 10.2021
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Maintained clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
CNA/Assistant Manager
Country Lane Assisted Living
10.2019 - 03.2021
- Skilled at working independently and collaboratively in a team environment.
- Assisted patients with daily living activities, promoting independence and dignity.
- Administered prescribed medications under the supervision of a registered nurse, ensuring adherence to safety protocols.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Documented patient information and care activities in electronic health record.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Onboarded new employees with training and new hire documentation.
Education
Medical Assisting - Medical Assisting
Penn Foster College
Scottsdale, AZ05.2025
Certified Nursing Assistant -
CNA
08.2014
High School Diploma -
North Sanpete High School
05.2014
Skills
- Clerical Support
- Office Management
- Time Management
- Performance Improvement
- Verbal and written communication
- Customer/Client relations
- Organization skills
- Office Administration
- File Management
- Problem-Solving
- Microsoft Office
- Multi-Line Phone Systems
Timeline
Receptionist
Big Pine Sports
10.2021 - Current
Cook
Oxbow Academy
03.2021 - 10.2021
CNA/Assistant Manager
Country Lane Assisted Living
10.2019 - 03.2021
Medical Assisting - Medical Assisting
Penn Foster College
Certified Nursing Assistant -
CNA
High School Diploma -
North Sanpete High School
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